Mein ILS app not working? crashes or has problems?

Mein ILS Status

Last Updated on 2024-10-09 by ILS - Institut für Lernsysteme GmbH

I have a problem with Mein ILS

Are you having issues? Select the issue you are having below and provide feedback to Mein ILS.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

66.7%

Connection

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Mein ILS? Report Issue

Common Mein ILS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mein ILS app on iOS and Android devices. Solve all Mein ILS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mein ILS iPhone Issues and Solutions

Mein ILS iOS app crashes, not working, errors
Mein ILS iOS app network issues
Mein ILS on iOS has black/white screen

Mein ILS Android App Issues and Solutions

Mein ILS has errors/crashing/not working
Mein ILS server network connectivity issues
Mein ILS has black screen

Mein ILS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mein ILS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mein ILS app crashes or not working on Iphone (iOS):

Close and restart the Mein ILS app on iPhone
Update Mein ILS app to the Latest Version for iOS
Uninstall and reinstall Mein ILS iPhone app
Update your iPhone to the latest iOS version

Fix Mein ILS on iPhone unable to connect to server/internet connection issues::

To resolve Mein ILS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mein ILS black/white screen (blank screen) on iPhone:

Follow the Mein ILS iOS app troubleshooting guide Here →

Mein ILS Android App Issues and Solutions

Fix Mein ILS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mein ILS app issues:

Force Stop the Mein ILS App
1. On android, goto "Settings" » click Mein ILS app. » click "Force Stop".

Update Mein ILS to the latest version on PlayStore

Clear Mein ILS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mein ILS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mein ILS.

Fix Mein ILS unable to contact server/ Mein ILS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mein ILS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mein ILS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mein ILS on android.

Solve Mein ILS black/white screens issue on Android:

Follow the Mein ILS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ILS - Institut für Lernsysteme GmbH, developers of Mein ILS.

About this app

Mit einem Klick alles im Blick: „Mein ILS“ ist der mobile Zugang zu den wichtigsten Funktionen des Online-Studienzentrums (OSZ), mit der tagesaktuellen Notenübersicht auf der Startseite. Die App unterstützt jeden Fernlehrgang des ILS und wird laufend um neue Funktionen erweitert. Mein ILS – das mobile Online-Studienzentrum für Ihr ILS-Fernstudium! Die einmalige Anmeldung mit Ihren OSZ-Zugangsdaten in der App genügt. Beim ILS bereiten sich jedes Jahr 80. 000 Teilnehmerinnen und Teilnehmer in über 200 Fernlehrgängen erfolgreich auf anerkannte Abschlüsse vor – in den Bereichen Schulabschlüsse, Wirtschaft, Technik, Informatik, Fremdsprachen sowie Kreativität, Psychologie und Gesundheit.