KOCOWA+ app not working? crashes or has problems?

KOCOWA+ Status
I have a problem with KOCOWA+

Are you having issues? Select the issue you are having below and provide feedback to KOCOWA+.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
12 User reports:
App has problems
 User reports 12

⚠️ Most reported problems ⚠️
Something else
57.1%

Not working
21.4%

Login
17.9%

Photo/Video
3.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of KOCOWA+ Problems 🔥

- Annoying ads

- Need to pay for a pass to watch majority of shows

- Content is not provided in a timely manner

- Latest update crashed the system and content is taking even longer to access

- Canned replies when messaging customer service

📋 16 Reported Issues:

V
Venice Mayers 2024-05-03

I'm fed up of the movies keep freezing... it's not now and then, very regularly... it's so so annoying. Thank you

L
Leila Wadsworth 2023-07-28

I keep getting this error message: Not authorized: Server Error. Please try again in a moment.

X
Xiomara Jara 2023-04-30

i cant login its been saying they have technical difficulties for an hour :(

V
Verna 2023-04-03

My paid subscription for premium service is about to end, but that’s OK. I never could access anything on your site. It’s horrible. It always asked me for a Samsung subscription even though I paid it won’t let me access anything at all ever. I’m very disappointed and I’m telling everybody I can find that your site is has problems

⚠️ Troubleshoot | Report Issue ⚠️
C
CANDACE BRATMON 2023-01-03

the app keeps freezing every few seconds. I've turned off and restarted he computer.

W
Wendy 2022-12-13

Kocowa doesn't work on my Sharp Roku tv. When I try to play any drama I get: Error can't create media player Message. The Kocowa app does work on my older version Roku 3 player.

S
Suzanne Staud 2022-10-24

Did you drop Heard it through the grapevine? It keeps dropping as I try to open it.

K
Kim 2022-10-12

Subtitles not showing for recent updates

J
Julia 2022-09-28

Samsung TV, in Chicago, I have year subscription paid. Goes to only plan page and when I got to My Kocowa, it has the dramas I watched, but I can not click on them as it says it does not play in my region.

⚠️ Troubleshoot | Report Issue ⚠️
H
Heather Brooks 2022-08-06

Ask me to purchase subscription although I already have one. However even if I say yes it does not work.

M
Marlene Marks 2022-08-04

Subtitles for The Secret House are not working.

L
Lee Hendricks Turpin 2022-07-27

It won't let me verify my email.

R
Rebecca 2022-06-24

I just purchased a Kocowa subscription and am in my free trail. The Kocowa app has been crashing my Roku device every 15 min or so right in the middle of playing a video : ( My whole Roku shuts down and has to reboot. Super frustrating. Because besides for that I absolve Kocowa. How it gets sorted soon!

M
Maria 2022-05-14

Since the 05/12/22 maintenance I can't login my account . A message shows my email is invalid but it's not. So I can't neither contact the support team cause the "invalid" email.

⚠️ Troubleshoot | Report Issue ⚠️
T
Trish 2022-05-12

App not working on phone or internet

D
Dale Robert Knealing 2022-05-06

I cannot get into my account on our tv or our cellphone. When it does let me in it says: do you want to purchase a subscription. If I press yes, it kicks me out.

Showing 1-16 of 16 reported issues:

Have a Problem with KOCOWA+: K-Dramas, Movies & TV? Report Issue




Common KOCOWA+ Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. KOCOWA+ iPhone Issues and Solutions

  2. KOCOWA+ Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: kocowa@kcpglob.com

Website: 🌍 Visit KOCOWA+ Website

Privacy Policy: https://help.kocowa.com/hc/en-us/articles/115004177613

Developer: wavve Americas, Inc.




‼️ Outages Happening Right Now