KOCOWA+ Status
Are you having issues? Select the issue you are having below and provide feedback to KOCOWA+.
problems reported in the last 24 hours
Summary of KOCOWA+ Problems 😠👌🔥
- Annoying ads
- Need to pay for a pass to watch majority of shows
- Content is not provided in a timely manner
- Latest update crashed the system and content is taking even longer to access
- Canned replies when messaging customer service
16 Reported Issues: 😵🆘🛟🚨📢
I'm fed up of the movies keep freezing... it's not now and then, very regularly... it's so so annoying. Thank you
I keep getting this error message: Not authorized: Server Error. Please try again in a moment.
i cant login its been saying they have technical difficulties for an hour :(
My paid subscription for premium service is about to end, but that’s OK. I never could access anything on your site. It’s horrible. It always asked me for a Samsung subscription even though I paid it won’t let me access anything at all ever. I’m very disappointed and I’m telling everybody I can find that your site is has problems
the app keeps freezing every few seconds. I've turned off and restarted he computer.
Kocowa doesn't work on my Sharp Roku tv. When I try to play any drama I get: Error can't create media player Message. The Kocowa app does work on my older version Roku 3 player.
Did you drop Heard it through the grapevine? It keeps dropping as I try to open it.
Subtitles not showing for recent updates
Samsung TV, in Chicago, I have year subscription paid. Goes to only plan page and when I got to My Kocowa, it has the dramas I watched, but I can not click on them as it says it does not play in my region.
Ask me to purchase subscription although I already have one. However even if I say yes it does not work.
Subtitles for The Secret House are not working.
It won't let me verify my email.
I just purchased a Kocowa subscription and am in my free trail. The Kocowa app has been crashing my Roku device every 15 min or so right in the middle of playing a video : ( My whole Roku shuts down and has to reboot. Super frustrating. Because besides for that I absolve Kocowa. How it gets sorted soon!
Since the 05/12/22 maintenance I can't login my account . A message shows my email is invalid but it's not. So I can't neither contact the support team cause the "invalid" email.
App not working on phone or internet
I cannot get into my account on our tv or our cellphone. When it does let me in it says: do you want to purchase a subscription. If I press yes, it kicks me out.
Have a Problem with KOCOWA+: K-Dramas, Movies & TV? Report Issue
Common KOCOWA+ Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot KOCOWA+ app on iOS and Android devices. Solve all KOCOWA+ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Korea Content Platform INC, developers of KOCOWA+.
Stream hit programming directly from Korea and get exclusive access to one of the largest Korean Entertainment collections across the Americas featuring dramas, romantic comedies, reality, and variety series, all with multi-language subtitles. New to KOCOWA+? KOCOWA+ was created by the wavve Americas, Inc. and the top three broadcasting stations in South Korea (KBS, MBC, and SBS) for everyone to enjoy. An account will be charged for renewal within 24-hours prior to the end of the current period at the rate of your selected plan above. The KOCOWA+ subscription is available across Americas in North, Central, and South America. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Start your 14-day Free Trial today - no commitment, cancel anytime! •14 DAYS FREE with our $7. Payment will be charged to your iTunes Account after confirmation of purchase. You can turn off auto-renew at any time from your iTunes account settings.
