Contact Fitt Track Support

Wanted to see if the tracking features were any better than the ones on my Yoho tracker. They are worse. This tracker keeps disconnecting and it keeps starting my steps over from zero every time it disconnects. I can’t get more than 20 steps away from my phone or it disconnects from the Bluetooth. My other tracker lets me walk around outside in my yard (away from my phone) without disconnecting. The syncing doesn’t sync all the data. Updating the software takes twice as long as it should. This was a waste of money so I will probably be returning it. The only thing I like about it is the bands are way more comfortable & it sits better on my wrist and the watch seems accurate once I finally got it to update to the correct date & time!

I gave 1 star would give more BUTTTTT I WORK GRAVEYARD HOURS!!! I work from 10p-6:30a I don’t get to home till 7am then I don’t get around to laying down till about 8-9am an I don’t get up till 1p then I take nap from 3p-5p an it just is NOT setting my schedule right , keeps flipping all over the darn place I’m so freaking close to selling this darn thing it ain’t even funny and at work everyone else clock was 12 mins faster which means I missed my break all day we don’t all go out same hours main reason why I got this freaking thing out of all and I seriously reached off my couch with out standing and grabbed for my plate of food off the end table an it said I walked “3 steps” but yet I never stepped any where’s .....

So got this one o try and start keeping track of what things like steps and such and found it to be very inaccurate when syncing with the app. Also the fact that people have been complaining about the rules portion of the sleep portion of the app for quite a while from what I’ve seen and it not being addressed is very disappointing. Like many others have said it takes no consideration for those of us that work third (graveyard) shift. I mean seriously why are there rules for setting what time you go to sleep? I for one will be getting rid of this piece of garbage and going with something better.