Scanner App app not working? crashes or has problems?

Scanner App Status

Last Updated on 2024-05-25 by ScannerApp

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Common Scanner App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scanner App app on iOS and Android devices. Solve all Scanner App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scanner App iPhone Issues and Solutions

Scanner App iOS app crashes, not working, errors
Scanner App iOS app network issues
Scanner App on iOS has black/white screen

Scanner App Android App Issues and Solutions

Scanner App has errors/crashing/not working
Scanner App server network connectivity issues
Scanner App has black screen

Scanner App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scanner App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scanner App app crashes or not working on Iphone (iOS):

Close and restart the Scanner App app on iPhone
Update Scanner App app to the Latest Version for iOS
Uninstall and reinstall Scanner App iPhone app
Update your iPhone to the latest iOS version

Fix Scanner App on iPhone unable to connect to server/internet connection issues::

To resolve Scanner App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scanner App black/white screen (blank screen) on iPhone:

Follow the Scanner App iOS app troubleshooting guide Here →

Scanner App Android App Issues and Solutions

Fix Scanner App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scanner App app issues:

Force Stop the Scanner App App
1. On android, goto "Settings" » click Scanner App app. » click "Force Stop".

Update Scanner App to the latest version on PlayStore

Clear Scanner App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scanner App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scanner App.

Fix Scanner App unable to contact server/ Scanner App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scanner App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scanner App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scanner App on android.

Solve Scanner App black/white screens issue on Android:

Follow the Scanner App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ScannerApp, developers of Scanner App.

About this app

PDF Scanner is also empowered with advanced PRO features designed to make your life even easier and enable you with even vaster Scan editing benefits. Forget the risks of losing a document, since our platform stores your files directly to your computer or preferred cloud service. PDF Scanner is a powerful all-purpose portable scanner with built-in OCR and Wi-fi access elements. In our busy and highly digitized World, it is crucial to keep all critical-to-business information accessible and ready to be presented any minute. Our PDF Scanner replaces all your cabinets and boxes to one compatible mobile app. Only imagine the possibility to add multiple signatures to the scanned files, work with multi-step workflows and automated text recognition!