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Listed below are our top recommendations on how to get in contact with Planned Parenthood Direct℠. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Planned Parenthood Direct℠. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Planned Parenthood Federation of America, Inc.
It all seemed so easy. Give them some medical history and they send you birth control. No need for anyone to touch you. I had a great experience on the previous app. But unfortunately the clinician that received my application this time was as unhelpful as can be. She first told me that I could only receive a certain type of pill due to my medical history and would be switching me, then on the FaceTime call she did not remember that she was going to switch me to a different pill. She then called me back after hanging up saying she would switch me to the new pill and did not inform me about the new pill. It did not have placebos and will make me miss my period. Two things I never said I wanted. I have completely wasted $60 due to her error. There is no refunds and nothing she can do about her error. She also lied to me saying she told me I wouldn’t have a period on this new pill, had I heard that I would have stopped her. I’m now going to use a more knowledgeable app for my birth control needs.
I used the older version of this app and although that one wasn’t the most intuitive, it got the job done. I used it for about a year and got my birth control refills right on time and never stressed. But when this app came out I noticed that I didn’t get my refills, I forgot my login info so I tried to reset my account but I didn’t get any emails. There was no number to call for tech support so I just called the general PP helpline, they couldn’t help me out with this app but we’re still understanding and helped me set up an appointment. The entire process has stressed me out, what was helpful about this app was that I could order birth control from home and get it quickly but it seems like they lost my info in the transfer. I had recommended the old app to a lot of my friends so now I feel bad that they might be in the same boat as me. Next time you do a big update give instructions for how we can continue to use your service!!
I’ve been a long time supporter of Planned Parenthood. I donate monthly and am vocal about my love for the services that are offered. However, using this app is actually the first time that I have personally used its services and now I feel even more passionate about supporting this amazing organization. I’ve been on birth control that was prescribed by my primary care for about a year. The birth control has worked great for a large amount of my needs, however it is very expensive even after my insurance. Turns out my insurance covers little to no amount for “non necessary birth control”. Because of Planned Parenthood, I am able to pay the same amount for 6 months of birth control as I was paying for just one previously, all without the hassle of going to the pharmacy and dealing with appointments. I was a bit nervous because being in Utah meant that I had to have a video chat with a physician after filling out the in app survey but the physician who helped me choose what was the best option was kind and made me feel very comfortable. If you are lucky enough to be in a state where these services are offered I say try it. And thank you all at Planned Parenthood for making these services available.
By Ruby navarro
Feb 22 2021
This app is horrible I already received birth co trip directly from planned parenthood office a before the order was shipped but they won’t cancel my order, can’t change the prescription either when the original one prescribed doesn’t work for my body I need a lower dose.I don’t know what to do. Seems like this app is a scam.
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