Create your own world and play out any story you like with Toca Life World.
You’ll get all the fun of your other favorite Toca Life apps such as City,
Vacation, Office, Hospital and more, all together in one place.
Are you having issues? Select the issue you are having below and provide feedback to Toca Life World.
By Rune 7 months ago
The store and play buttons do not show...
By Michelle Evans 8 months ago
Store not available
By Rocio 1 year ago
Buttons on Home Screen do not show. Cannot play or go into anything
By Karla 1 year ago
Every time I try to open the app it is just a gray screen. No sounds or anything. I double click the home button and everything else will work, but that app will not. This happens for other apps too, where it just shows me to the loading screen, but only 2 others. I think the iPad I use is the iPad mini 5, and it is in good condition if you look past the cracks in the screen that have never affected gameplay or anything.
By Nikita Williams 1 year ago
I downloaded the game but when I go into the game it just shows white and then the game doesn't start.
By anonymous 1 year ago
I had a missing gift and tried resetting my world and they didnt come back
By Klaudia Panasiuk 1 year ago
It won't let me enter any buildings when I downloaded the mod none of them work please fix this
By Raine 1 year ago
Sometimes when I'm placing furniture it gets stuck somewhat off screen and I'm unable to get it unstuck or get rid of it. It's showing enough that I can see it and where it is put I just can't move it
By Xsara 1 year ago
My hole toca world isn't working and I can't load into any items or building what can I do
By Delilah 1 year ago
It says my thing that I bought is taking longer than expected
By Manchun yau 1 year ago
App not updating, in app store it constantly tries to update but fails.. anyone else having this issue on Android tablet
By Lalaine 1 year ago
Toca wold not working it keeps loading .
By Maria Jeffries 1 year ago
Every time I go in to any world it freezes and takes me out of the game I have spent more than $100
By Kimberly Matthews 1 year ago
When I try to open a building it never gets past the Loading screen. I've spent about $50 so far and can't get any of them to load
By Naifa Aisyah 1 year ago
So when I entered toca boca suddenly exited the application, why is that?
By Baran.Ash 1 year ago
Hello, thank you for the great information. My Toca life world opens very fast and it even reaches the level when you want to choose which place to go. But when I click on the location I want to visit, it takes for ever to load. Then I have to close the game and re_open it and try again. Thank you so much for all your help.
By Clara 1 year ago
My kids toca life game keeps saying its full when she tries to add furniture to her house please help
By TocaFan 1 year ago
I can confirm NONE of the worlds load at all. I have cleared the game's cache, reinstalled all to no avail. Please fix this as soon as possible. My daughters cannot even play and they purchased content! The game has been unplayable for weeks if not much longer.
By Alice 1 year ago
I have most of the toca boca apps, but they won't transfere to toca:world. I have tried resetting, restoring and downloading the app again.
By JOURY 1 year ago
Hi toca boca maker so my problem is that when i join in any building it gets me out of toca boca So please 🙏can you please fix that I will give 5 stars just if you fix it Bye have a great day 😁
By Rebecca Quintana 1 year ago
When my daughter tries to open her house or anything in the map it won't open and it just keeps on saying loading. I have spend a lot of money building her this world and my daughter is frustrated and it's always frustrating me so It gets a little stressful around here. Please HELPPPP LOL 😂
By Ava 1 year ago
My screen isn’t loading and is just GRAY
By Carol 1 year ago
Please fix. Spend so much money and when we try to enter a billing it boots me out.
By Nevaeh 1 year ago
When I get on it it let's me click to where ever I want to go then it loads and then it just kicks me off
By Ally 1 year ago
Hi im ally and whenever I try to like open up a place on my map It keeps on sighing me out of the app please fix this. btw I did use The ccpaly.com to get my full world so i dont know plz fix this. Thx u
By Morgan 1 year ago
It won’t let me in the shop
By Jane Wilhelmsen 1 year ago
When my daughter tries to open a house it will not open and it just keeps on loading with nothing happening. We've spend a lot of money building the world and my daughter is sad and frustrated. Please release a fix for this.
By Jose Boss 1 year ago
Hi My daughter has Toca Life World app installed on her ipad - for the last couple of days she has been unable to play it. When clicking a location on the map, the app shuts down. I have gone through all the suggestions on this page to resolve. She has spent a lot of money on this app buying add ons - it seems many have having a similar issue - when and how will it be resolved? Many thanks Jose
By Niva 1 year ago
Hi, my Toca boca isn’t working. It’s not laggy or anything however, I have bought apps for money and I’ve tried to put them in the app Toca world. It says I need to update my apps even though my apps are all fully updated. I’m also on the latest iOS edition. Please reach out to me, I’ve been trying to fix it for 2 days now (by the time I’m writing this). Again, please reach out to me, Niva
By selena 1 year ago
I have bought many toca life apps and so i opened the toca life world app to have them all in it but none of the apps i bought are showing in toca world and it says they all need updates but whenever i press update it takes me to the app store and says that this app is not available in my country. i live in canada and i have played these games all for years with no issues, this is the first time i have ever had a problem with any of the toca life games. The only ones loading into my toca life world are the ones that i have purchased in the app like the haunted house, shopping mall, etc. Please fix this it’s been 2 weeks.
By Lilitha 1 year ago
When I first installed the app everything was fine until the home screen of the app appeared the game then crashed so I uninstalled the app and restarted my phone but still nothing please help I really wanna play this game.
By Camden Beaugh 1 year ago
Hello, I’m currently having issues. I just downloaded Toca Life World and I’ve bought one of the other Toca life apps and I’m trying to get the lands to merge in Toca Life World. However, it show me that I had to update them and so I was about to until there really wasn’t an update. It shows it needs to be updated but everything is. I try many ways to merge with the other lands but it won’t wrong, please someone help me…
By Jacob 1 year ago
Toca World is not working. I can login in but when I go to one of my houses it kicks me out of the program. Please advice. Thanks
By Adriana Giovenco 1 year ago
Every time my child goes on Toca Boca it works until she presses on a building a home it keeps on making her go back to her home screen
By Lisa Stein 1 year ago
Hi - my daughter's toca world app crashed. When she opened it back up, everything in the world was reset and her houses are empty. She is SO sad. Is there a way to fix this from a backup or other mechanism? thanks
By Ella 1 year ago
I load up my game and I try to go into my house and then the game kick me out please can you fix this
By Christine 1 year ago
August 8, 2022 Toca World is 100% not working for me. I can login in but when I go to one of my houses it kicks me out of the program. Please advise or provide me with a refund for ALL in app purchases. Thanks
By Nikki 1 year ago
The app shows a black screen, takes forever to load, and then it will show the buildings in black and crash and kick you out. How do you fix this?
By KoalaK 1 year ago
Toca life world will open but if I try and click on any building or location then it just won’t load. Please comment if you have the same issue so hopefully this will be fixed 😭😭😭😭😭😭😭😭😭😭😭😭😭😭
By Sandra 1 year ago
Toca world heittää minut ulos kun napauta ihan mitä vaan nappia
By Brooklyn Land 1 year ago
when i enter the app everything is working great! when i try to click on one of my houses or just any place i’m trying to go to it will stay at the loading for a very long time and it just won’t do anything.
By Sam 1 year ago
Hi can anyone help out? It’s says I have to update one of my life apps to add it to world but it’s already completely updated. There are no available updates for either apps. I’ve tried just about everything, turned the iPad completely off, cleared both apps, etc. anything helps!
By Isabela Pirani 1 year ago
My Toca world is an amazing app but all the houses and places have gone black like it just a silhouette and every time you click one thee app logs me out
By Ezra perin 1 year ago
My toca says it needs to be updated when I have the latest version
By Ainsley 1 year ago
Every time I go to load into the game it takes me to wear I get to click on what place I want to go to then once I press where I want to go it kicks me out
By Karol Schroeder 1 year ago
I have the latest version of Toca life world downloaded on my children’s tablets and have bought some expansion packs for my children, the app keeps saying I must update before some of the features can be accessed, which is odd because it is working on one of the three tablets. I have verified it is the newest update, the app itself is up to date, restarted the app both by exiting fully and turning the tablet off and back on, and resetting the progress, and have uninstalled and reinstalled the app. I have also made sure that there is enough storage space on the tablets both internally and externally for the app to update successfully. I guess the point I’m getting at here is I don’t understand why the app is still requiring an update and what steps I need to take to get this update installed fully to where all of my children can use the expansions that I’ve already bought.
By Lorelei 1 year ago
I have been playing this game for years and I have never seen a glitch like this.It’s just a loading screen forever I even left Toca world open for 24 hours and it was still a loading screen,can you please fix it,This has been happening to many people that play this game.
By [email protected] 1 year ago
My toca world stays stuck on loading when trying to get into a house.
By Messiah 1 year ago
I just re downloaded some of my Toca worlds and when I try to add them it says I have to update it even tho I have the newest version
By Amy 1 year ago
Every time I try to get into a house or a place it sticks at the loading screen
By [email protected] 1 year ago
so when i go on toca each time and go somewhere,i either lose a character,or items,and it sucks,i want you to fix this now! 🙏 please
By Priscilla 1 year ago
I own a bunch of the games but toca life world won't let me add them in. It lets me click the plus button to add but then it doesn't actually add it.
By Ryo 1 year ago
Hello! I downloaded toca world because i wanted to have all my games in one, and i have all the other games as well. But when i try to add one of the other worlds it says that i have to update but i have the latest version if the game and its still not letting me add the games. Ive been trying all day but i couldn’t!
By Ruby 1 year ago
Everything I try to go into a building it just won't load into the building
By Makayla 1 year ago
everytime when I go in the house the clock keeps freezing
By Makayla 1 year ago
everytime when I go in the house the clock keeps freezing
By Tina 1 year ago
Alla hus är svarta när vi startar dig på ipaden. Vi har testat installera om allt men det blir likadant. Vad gör vi ?
By Elizabeth Patterson 1 year ago
I factory reset my daughters tablet and when I went to install her add ons for toca life it said it was added but it never shows up.
By Elizabeth Patterson 1 year ago
I factory reset my daughters tablet and when I went to install her add ons for toca life it said it was added but it never shows up.
By Kelley 1 year ago
The game just keeps saying “loading” won’t go past loading screen
By Annabelle 1 year ago
It won't let me in to Toca Boca and I haven't even been on it yet it says something about privacy and I don't know how to fix it please and thank you
By Nicky 1 year ago
My daughter's Toca world keeps resting. She has had to redecorate houses several times. How can we stop this from happening
By Natalia Fierro 1 year ago
All of my gifts don’t come back after resetting
By Heather 1 year ago
My daughter goes to add Toca School and Hospital to Toca Life World. It tells her it's been added but then doesn't appear. It's not needing an update so we're not sure why the school and hospital won't add to Toca World.
By Kaylie 1 year ago
My toka boka is not updating and i try everything its anyoing bc i put hard work on it :(
By Adele neate 1 year ago
My daughter has an account and j have spent lots CV of money on add one she is opening it up but it is just saying loading and the sheer freezes how do i fix this
By Isabel 1 year ago
So I am trying to use my other apps, eg. toca school, on toca world and when I open the in game shop to redeem it, it says the app needs an update (the app being the one I am trying to redeem). However I have checked what versions I am running and all of my apps are completely up to date. I have tried the restore purchases button, deleting and reinstalling each app and restarting my phone and none seem to work. I am having this issue with several other toca apps and not just redeeming toca school. Does anyone else have this issue?
By Amanda Daniel 1 year ago
We bought a package and now it keeps crashing when we press on the house and goes back to main screen
By Traci 1 year ago
My daughter has been trying to get to the city but it keeps crashing all the way back to home screen. The Toca store works we bought buildings and tried to restore but it still gets to city and crashes, we also tried deleting but still nothing.
By Sombody 1 year ago
In character create it only lets my pull out three at a time even though I bought the character pack and it won’t delete things in my house that I deleted already and I don’t want to delete the app because I already bought a lot of things on it but yah
By La’Miya 1 year ago
It won’t let me in a house or a building this should be fix
By P Collins 1 year ago
The app loads, but when my daughter tries to click on a building to enter it, the app closes and she’s back on her Home Screen. iPhone has newest operating system, app is up to date and have reinstalled it from AppStore but same problem.
By Dad 1 year ago
It’s not working it’s stopping in and won’t let me go on any in anything so that’s why it’s not working
By Aubree 1 year ago
Every time I go into my Toca world house it just loads for hours
By Renee 1 year ago
Every time I try to enter a house it takes me back to my Ipad homescreen.
By Yael 1 year ago
Hey toca, I have two problems. One is that when I enter the cities, all my houses are black and when I click them, it takes me back to the home screen of my device. Before that happened, i could get in but there were glitches and it would delete all my progress. Pls help😢
By Eryn 1 year ago
Every single time I open the app and try and click on the building I’m stuck on the loading screen or the app crashes. I’ve tried everything
By Private 1 year ago
When i cklick on a building to go in it kicks me out of the game.
By Adriana Guilarte 1 year ago
Kicking me out/won’t load in
By Eva 1 year ago
My Toca world works just fine at the game start until I try to open a building in my world. It’s been stuck loading for about 5 minutes now on a loading screen. (June 17, 2022)
By Daniel 1 year ago
Same here: My app (Toca boca) keeps on crashing when I try to go in a building (as in crashing I mean going back to Home Screen)
By Paulene 1 year ago
My app (Toca boca) keeps on crashing when I try to go in a building (as in crashing I mean going back to Home Screen)
By Nesha 1 year ago
The past week my daughter has not been able to use the site we have spent so much money and she can not play it
By Jennifer L Lively 1 year ago
I bought the newest purple mermaid house last night on my Google play store ipad and it purchased and downloaded. I went to my next device ,same Google account and it would let me into the store. It keeps saying STORE IS TEMPORARILY NOT WORKING. TRY BACK LATER. THE store is saying that on all three of my devices. I have went to settings and cleared the cache and date and still not able to get into the store? Please help.
By Lily Swindell 1 year ago
The problem I’m having is that when it tells me I have to update the app I go to the App Store and on there it says OPEN and not UPDATE
By Maylah 1 year ago
Whenever I put clothes in my drawers and leave my house the clothes dissapear and does not go back to is original spot
By Olivia 1 year ago
It will not stop crashing and it won’t let me enter my house and other buildings I bought
By Amanda F 1 year ago
When I get in the game, everything is black and when I try to go in a building it quicks me out of the game
By Zara 1 year ago
My Toca Boca are crashes its loading for a hour but never work
By Jamie 1 year ago
My clothes keep deleting after putting them in the modern mansion draws
By Joules 1 year ago
Whenever I try to enter a building it freezes in the loading screen
By Margaret Garcia 1 year ago
My daughter can get into the game but when she clicks the home to open it stays stuck loading
By Mayra Avila 1 year ago
My daughter when she goes to the modern mansion house it goes back to her Home Screen
By Victoria.plagemann 1 year ago
My shop isn't working and I haven't been working for 4 and a half months.
By Rhyan 1 year ago
When I try to go in my mansion the loading just freezes
By Mrs lopez 1 year ago
My daughter is trying to go into a building but it just say loading. Nothing happens. Why?
By rinnlapat린니 vongapirat 1 year ago
Toca world is not working because of the data.
By Bankshot 1 year ago
Similar to the other reports - my daughter has Toca Life World on Kindle Fire HD 8 7th edition. She has purchased several DLC packs. After the last purchase every time she opens toca world and enters a building it crashes back to the Kindle home screen.
By Eston 1 year ago
When I login in and click on my house when It say lodding it stay there forever until I get out and not play it so I need to get in.
By Denise 1 year ago
When we go to the game, my daughter clicks on a house and it gets stuck on loading. We’ve been purchasing gifts, I’m being charged but they aren’t opening! What do we do??
- Glitch where pictures get stretched out vertically
- App crashes when trying to receive daily gift
- App crashes after filming something
- Glitch in theatre where items stay on stage even after pulling lever
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Complete guide to troubleshoot Toca Life World app on iOS and Android devices. Solve all Toca Life World app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Toca Boca AB, developers of Toca Life World.
100% Contact Match
Developer: Toca Boca
E-Mail: [email protected]
Website: Visit Toca Life World Website
75% Contact Match
Developer: Toca Boca
E-Mail: [email protected]
Website: Visit Toca Boca Website
In Toca Life World you’re the boss and you create stories the way you want. Toca Life World has a shop where more than 100 locations, 500 characters, and 500 pets are available for purchase. When you download Toca Life World, we’ll help you bring all of that stuff into the mega-app. At Toca Boca, we believe in the power of play to spark kids’ imaginations and help them learn about the world. You’ll get all the fun of your other favorite Toca Life apps such as City, Vacation, Office, Hospital and more, all together in one place. Create your own world and play out any story you like with Toca Life World. If you thought it was fun to dive into a Toca Life app and do whatever you want then you were right. Are you already playing with apps in the Toca Life series? Great! Then you can start mixing and matching locations and characters however you want. You can visit Bop City, a vibrant city area with 8 different locations for you to explore, like the hairdresser, the shopping mall and food court, or even an apartment. Our products include award-winning apps that have been downloaded more than 200 million times in 215 countries and offer fun, safe, open-ended play experiences. Go even further by creating stories with your favorite characters in any location you want. We design our products from the kids' perspective to empower kids to be playful, to be creative and to be who they want to be. Learn more about Toca Boca and our products at tocaboca. com. It’s a great place to start building your own World! If you want more locations, that’s cool.