Contact Toca Life World: Build a Story

Contact Toca Life World Support

Published by on 2023-12-12

About: Create your own world and play out any story you like with Toca Life World.
You’ll get all the fun of your other favorite Toca Life apps such as City,
Vacation, Office, Hospital and more, all together in one place.



How to Contact Toca Life World Customer Service/Support

Toca Life World: Build a Story Contact Information

Listed below are our top recommendations on how to get in contact with Toca Life World: Build a Story. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Toca Life World: Build a Story. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Toca Boca AB



100% Contact Match

Developer: Toca Boca

E-Mail: [email protected]

Website: Visit Toca Life World Website

75% Contact Match

Developer: Toca Boca

E-Mail: [email protected]

Website: Visit Toca Boca Website





Privacy & Terms:

https://tocaboca.com/privacy




Reported Issues: 24 Comments

4.3 out of 5

By Calvin Magale

1 year ago

Is a scam. I purchase 2.99 and charge me for 28 dollars. I need a refund

By Umit

1 year ago

App would not load. Deleted and repurchased with full price. Same thing. It won’t load. Help!

By Grace ruan

1 year ago

Hi, my daughter was playing with the app earlier today and everything was fine. Just now she noticed everything in her world clear to it’s original state. None of her gifts was there. This is not the first time it happened. Any tips on how to get it back or how to prevent it. Someone please help. She is devastated. Thank you.

By Yazmin

1 year ago

Trying to purchase a bundle for my daughter but the app won't accept the year of birth!!!

By Danielle Dacosta

2 years ago

I keep losing my purchases abs I cannot get them back without Red purchasing them.

By Catherine Costello

2 years ago

App is saying wrong birth year when I try to purchase something

By Brynlee Curtis

2 years ago

Hey Toca world could you make it possible to drive a car to your destination and build garage is on the modern mansion house bye and thank you

By Brynlee Curtis

2 years ago

Hey Toca world I was wondering if You could make it possible to add garage is on the houses and make it to where you can drive a car to your destination

By Lillyann

3 years ago

My keeps kicking me out and I’m not sure why I cannot play the game please help

By Nichole Pritt

3 years ago

Hello, so my daughter purchased the neon apartment and it never showed up. So can u either refund us or put the neon apartment in the Toca world. They did in fact charge us.

By Rachel

3 years ago

I paid 1.99 for this house n it hasn't come on the game. But you charged me. Refund me that money ASAP!!

By Rezart Palluqi

3 years ago

Hello, My daughter was playing Toca Life: World when all of a sudden the app stopped working, when she opened the app the screen turned White. She re-installed the app, and when she opened the app again all of her in-game purchases were gone. Is three any way we can het those back? Thanks, Rezart

By Molly Brown

3 years ago

The app store is unavailable to purchase more.

By Amber

3 years ago

I have the Misty cottage and vakation house with pool and I updated and now I don’t have the wallpapers pls help me ):

By Kristie pellicani

3 years ago

We tried purchasing a house from Toca life but it said that there was an error and we put in the right birthdate .

By Amanda lamma

3 years ago

I have $41 in charges that was never done by my family i want my money back

By M. Torres-Natal

3 years ago

Does Toca Life have an annual subscription? I just don’t want to keep purchasing everything separately? My daughter enjoys playing TocaLife but I think it’s more money when I have to purchase a home, hospital etc... Don’t hesitate to contact me via email... I would like to surprise her for her bday

By Lalla

3 years ago

My app will kick me out when it's loading to join the world what should I do please help

By Alicia DeBoer

3 years ago

My name is Izabella snoth and my game isnt working it won't let me get my characters and is glitching

By Shavaun Cain

3 years ago

Just paid for the haunted house but has not come through paid by bank transfer

By Chanda Rene Brown

3 years ago

Refund me my money my granddaughter took my debit card charge it

By TheRealBianaVacker


good but needs a little work

toca life world is a satisfactory game, but, like all games, it could definitely be better. often times when i log on, i press the post office to receive my daily gift, but the app just crashes. i have tried exiting the app and trying it again, also updating the app, but nothing changed. the app also crashes sometimes just after you finish filming something. also, another thing: my sister has this game as well and she encountered a glitch in the theatre where all the items on the stage were out, like she had pulled all the ropes and the items stayed, even though she didn't do anything. when she tried to pull the lever to get rid of them, they just stayed there. here are some things that would get me to give you 5 stars: -more Hanukah/Kwanzaa decorations. most of the decorations at the moment are for Christmas, but not everyone celebrates Christmas and that calls for a wider selection -vitiligo option -wider clothes option one more thing: i understand you need to make money, but could you please consider maybe making like, a different singular building free each week? but toca life world is a really great game overall. you can play games, make food, put on plays, build houses, and get a job! this game is a great time-passer as well and kids will love it thank you for taking your time to consider and read my review and i hope you have a wonderful day and holiday season🎁😊💕



By corgi411


A W E S O M E!!! 💖

this is literally the BEST GAME i have ever played!! DOWNLOAD now. i mean it! so aweome!! yes, you have to purchase almost everything, they give you a small town and a started house - but the purchasing is worth it! only one prob.... actually two- so 1 is that when you make characters- sometimes if you make a whole bunch at once (if you have the special character pack you can make up to 30) , then some won’t show up? i am confused. even if i edit them again to see if the rest will turn out... it doesn’t work. number 2, WHY DOES IT DO THIS?! it’s been a constant problem for me. is it just my phone you ask?! NO. same with my friends and my my other friends. IT CUTS OUT AT RANDOM TIMES AND RESETS THE GAME- and at the worst times!!!!!!!!!! like all your hard work of setting up is GONE. thankfully it doesn’t reset like your purchases, but STILLLLL. anyways- thanks! i love it and can i just say HOW MUCH LOVE YOU GUYS for making the modern mansion?!?!! it is literally what i have been waiting for!!! THANK YOU!! i just can’t say thanks ENOUGH!!! you guys are the best!ooh sorry one more thing/ it would be kinda cool if you could make your own furniture too?? like in the house decor setting thing. i love the furniture, but maybe you could click on like a living room section and click on couches/chairs and choose a color, design and shape! that would be nice. and also if we could change the weather?? like sunny snowy rainy etc. anyways THANK U



By GGgirl2019


I love it! But sometimes it glitches, and I lose EVERYTHING!

I play this so often, I love this! Especially the new update where you can design your own house. Wish you could make more houses at a time. I think maybe you should also make more places, furniture, and items in the world available and free. What if you can play with your friends!? But... the problem I’ve had on my i pad and my phone is that sometimes for no reason it glitches out of the game and I have to start ALL OVER!! I am left with NOTHING at all. All the gifts I get from the conveyor belt thingy disappear. Poof, gone. I thought “Oh it’s just once, it won’t happen again,” so I continue on and then it happened again, like, about five times! I’m not saying it is the games fault, my i pad is kinda old, but my phone is still pretty new! I have no idea if anyone is having the same problem. All I am saying is that maybe you can make sure that if that happens, I don’t lose EVERYTHING, maybe keep all the gifts from the conveyor thing. Same thing when you press reset. I know when people press reset, they don’t expect to lose the gifts and EVERYTHING too. Now, if you are reading this review, I DON’T hate this game. Like I said, I love this game. I am just being honest. It just might be something else, maybe it’s not the game’s problem. But if you could fix my issue that would be super cool! Thank you for reading this! I overall give this game a four star review!




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