Contact H E B Go Support
Company Name: H-E-B
About: With the app, you can scan and bag your own items as you shop, make less contact
with others, and save time at checkout in any lane.
Get started by launching the
application at an eligible *H-E-B location, then log in with your HEB.
H E B Go Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with H-E-B Go. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact H-E-B Go. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit H-E-B Go Website
Privacy Policy: https://www.heb.com/static-page/article-template/privacy-policy
Developer: H-E-B
Read 3 Customer Service Reviews 😭😔💔
Not HEB partner friendly
by I Meant What I Said
I get to work at 5 at 7 usually eat a snack used to not be a problem because I would just go to self checkout. Now since this pandemic they have been taking care of customers above the partners so they don’t open the self checkouts until 8 forcing me to get this app and put my card information online which I expressed to my manager my concerns about such nothing was done. So they are forcing me and my whole store to use this app if we want to shop at all before the store opens and risk exposure and the app won’t even give me my valued partner perks so not only am I being forced to put my card information online Unless I want to risk exposure I’m basically throwing money away by them not letting me use my partner perks, supreme level of underappreciation being directed towards those risking getting sick to keep people fed and going to the most frequently visited locations in a time like this.
Glad to see the app, sorry it disappoints
by TimeWolf
This app feels like watching the movie Catch-22. Nothing but problems trying to get started. Starting with setting up an account. Choose a password: must have at least 8 characters, must have at least one number, and cannot have spaces. Uhhhh…no. No where does it tell you that you must also have a character. No where does the error message tell you you must also have a character.
Ok password done. Now HEB has all your info and can email glad to you, great. Just try to use the app, now you are told YOUR HEB, the only one you have in town, does not support this app. Go to another HEB, BTY…you will need to guess which one does support the app. I just erased the app and went to Whole Foods.
wastes more time than it saves
by CatalystTGJ
the concept is wonderful, but the final result is dumb. price discrepancies, coupon problems, you name it.. if just one thing comes up that requires assistance, the entire idea of h-e-b go is effectively ruined. they can’t even “suspend” a transaction like they can on a typical register. the whole system is effectively foreign to the REST of their systems! If something goes wrong, you get to unbag all your stuff and either rescan everything or just go through a regular line and have it done by someone that works there! a totally stupid, utter failure. it’s fine if you just get a single item or two with no coupons, AND no price discrepancy, otherwise you might as well just get in a line. you’ll end up taking twice as long with h-e-b go... so just say NO to h-e-b go!
Have a Problem with H-E-B Go? Report Issue
Why should I report an Issue with H-E-B Go?
- Pulling issues faced by users like you is a good way to draw attention of H-E-B Go to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a H-E-B Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using H-E-B Go.
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