Amex Experiences app not working? crashes or has problems?

Amex Experiences Status

Last Updated on 2022-09-14 by American Express Nordics

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Connection

25.0%

Crashes

25.0%

Not working

25.0%

Something else

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Ilkka

2024-03-26

QR scanner in Dinner for two app does not work. Screen is almost Black.

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Common Amex Experiences Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Amex Experiences app on iOS and Android devices. Solve all Amex Experiences app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Amex Experiences iPhone Issues and Solutions

Amex Experiences iOS app crashes, not working, errors
Amex Experiences iOS app network issues
Amex Experiences on iOS has black/white screen

Amex Experiences Android App Issues and Solutions

Amex Experiences has errors/crashing/not working
Amex Experiences server network connectivity issues
Amex Experiences has black screen

Amex Experiences iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Amex Experiences app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Amex Experiences app crashes or not working on Iphone (iOS):

Close and restart the Amex Experiences app on iPhone
Update Amex Experiences app to the Latest Version for iOS
Uninstall and reinstall Amex Experiences iPhone app
Update your iPhone to the latest iOS version

Fix Amex Experiences on iPhone unable to connect to server/internet connection issues::

To resolve Amex Experiences network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Amex Experiences black/white screen (blank screen) on iPhone:

Follow the Amex Experiences iOS app troubleshooting guide Here →

Amex Experiences Android App Issues and Solutions

Fix Amex Experiences not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Amex Experiences app issues:

Force Stop the Amex Experiences App
1. On android, goto "Settings" » click Amex Experiences app. » click "Force Stop".

Update Amex Experiences to the latest version on PlayStore

Clear Amex Experiences App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Amex Experiences app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Amex Experiences.

Fix Amex Experiences unable to contact server/ Amex Experiences internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Amex Experiences » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Amex Experiences » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Amex Experiences on android.

Solve Amex Experiences black/white screens issue on Android:

Follow the Amex Experiences android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Express Nordics, developers of Amex Experiences.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Amex Website

Privacy Policy: https://www.americanexpress.com/us/content/legal-disclosures/online-privacy-statement.html

Developer: American Express

About this app

Unlock your world of events, offers, presales, VIP accesses and much more! All American Express benefits in one place. The Experiences App gives you a simple and fast way to make your membership come to live.