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Company Name: Auckland Transport
About: Fleet Inspections. Simplified. Inspect and maintain fleet vehicles, equipment and other assets
with ease.
Headquarters: Auckland, Auckland, New Zealand.
AT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Auckland Transport
Verified email ✔✔
E-Mail: atmobileapp@at.govt.nz
Website: 🌍 Visit AT Website
Privacy Policy: https://at.govt.nz/about-us/about-this-site/customer-privacy-policy
Developer: Auckland Transport
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3 Most reported problems 😔💔
Inaccurate and unreliable.
by Kn1204
Can you PLEASE fix this app so it accurately reflects bus timetables. Bus 75 does not run every 15 minutes, it’s every 30 (but never on time). App always shows as running every 15 from Glenn Innes. Extremely frustrating when depending on it to get to and from work.
Terrible Introduction to Transit in NZ
by Nihilater
Had to sit through 15 mins of loading on international cell service to register the card. It should not be difficult to navigate around your city. Why do I need to enter a NZ address if I don’t live in your country?
Cannot login as a tourist
by Lost Favorites
Cannot login as a tourist. i’ve tried resetting my password but It doesn’t really matter you can’t login to register your card. I tried this for two days. I’m a tech person, so imagine what it would be like for a non-techie.
Have a Problem with AT Mobile? Report Issue
Why should I report an Issue with AT Mobile?
- Pulling issues faced by users like you is a good way to draw attention of AT Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AT Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AT Mobile.
