ReGain app not working? crashes or has problems?

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1 User reports:
App has problems
 User reports 1

⚠️ Most reported problems ⚠️
Something else
83.3%

Not working
16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of ReGain Problems 🔥

- No auto-save with the message center

- Can't schedule more than one video or phone call at a time

- Generic worksheets from some counselors

- Live session requests for phone calls instead of messaging

📋 5 Reported Issues:

M
Melissa Aars 2023-06-17

My spouse and I are joining the session separately. He can see and hear me and the therapist, but I cannot see or hear him, but I can see the therapist and hear her

M
Misty 2022-08-21

The screen comes up for me to put my “pin” but freezes on that 📺

E
Ethan 2022-08-16

My app will not work on cellular data, I’ve reset my phone, reset network setting, delegated and redownloded and made sure anything I can think of is correct yet all it dose is open to a white screen. Any advice

K
Kentrell 2022-06-06

I could see my therapist, but not hear them. They could hear and see me ok. Any suggestions on a fix? Camera and Mic permissions are on in the app.

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H
HADASSAH MATTHEWS 2022-03-26

So on the regain app I can hear my therapist, but when my partner is on the call also I am unable to hear him but he can hear the therapist and me.

Showing 1-5 of 5 reported issues:

Have a Problem with ReGain - Couples Therapy? Report Issue




Common ReGain Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ReGain iPhone Issues and Solutions

  2. ReGain Android App Issues and Solutions


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Developer: BetterHelp - Therapy Made Easy




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