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problems reported in the last 24 hours
Summary of ReGain Problems 😠👌🔥
- No auto-save with the message center
- Can't schedule more than one video or phone call at a time
- Generic worksheets from some counselors
- Live session requests for phone calls instead of messaging
5 Reported Issues: 😵🆘🛟🚨📢
My spouse and I are joining the session separately. He can see and hear me and the therapist, but I cannot see or hear him, but I can see the therapist and hear her
The screen comes up for me to put my “pin” but freezes on that 📺
My app will not work on cellular data, I’ve reset my phone, reset network setting, delegated and redownloded and made sure anything I can think of is correct yet all it dose is open to a white screen. Any advice
I could see my therapist, but not hear them. They could hear and see me ok. Any suggestions on a fix? Camera and Mic permissions are on in the app.
So on the regain app I can hear my therapist, but when my partner is on the call also I am unable to hear him but he can hear the therapist and me.
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Common ReGain Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot ReGain app on iOS and Android devices. Solve all ReGain app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BetterHelp, developers of ReGain.
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E-Mail: admin@regain.us
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Developer: BetterHelp - Therapy Made Easy
If you choose to try therapy on this app with your partner (either at the start of therapy, or if you choose to invite them later), your dialogue would be between all three of you: you, your partner, and your therapist. The cost of therapy through this app ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability. Get support for your relationship from a licensed therapist specializing in relationship therapy. Unlike traditional in-office therapy which can cost over $150 for a single session, your this app membership includes unlimited text, video, audio messaging as well as weekly live sessions. They are licensed, trained, experienced and accredited psychologists (PhD/PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional counselors (LPC), or similar credentials. You can write or talk about yourself, the things going on in your life, ask questions and discuss the challenges you’re facing and your therapist will provide feedback, insights and guidance. Support and guidance from a professional therapist has been shown to make big, positive changes. After filling out our questionnaire, you will be matched with a licensed therapist based on your needs and preferences. Common relationship problems people seek help for are difficulty communicating, high levels of conflict, disagreement over finances, children, or in-laws, and problems with infidelity, to name just a few. You can also schedule a session so speak live with your therapist over video or phone. You and your therapist will get your own secure and private “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. Connect with a therapist on your own terms - individually or alongside your partner. This ongoing dialogue is the foundation of your work with your therapist. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training and practice. Your partner will be invited to this room as well if you decide to try therapy together. Together you will work towards making a positive change in your relationship and accomplishing your goals.
