Contact TradingView Support
Published by TradingView on 2023-12-25 About: In a nutshell, we’re where the world charts, chats and trades markets. Over 30
million people use our social network and supercharged supercharts to make
better, brighter decisions when they trade.
How to Contact TradingView Customer Service/Support
Listed below are our top recommendations on how to get in contact with TradingView: Track All Markets. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TradingView: Track All Markets. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TradingView
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Developer: TradingView Inc.
E-Mail: [email protected]
Website: Visit TradingView Website
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Reported Issues: 21 Comments
By supercubbuilder
4 months agoHow can I purchase 3 years of Premium Charting for your Black Friday Special Offer? Your form only allows purchase for 1 year.
By Dr. Udaysing Hari Patil
8 months agoi have purchased the monthly plan, but i am not able to place "volume" indicator on chart, what is wrong, plz help me
By Ken Stensler
9 months agoI no longer get news articles when I click on the "News" icon in your tool bar of charting items. Instead watch lists come up for stocks that I have previously inquired about. How can I get the news articles back (that is, those associated with the stock chart that I happen to be viewing).
By Dheeraj Kumar sahu
1 year agoOption channel nahi aa Rahat hi
By Shantelle Williams
1 year agoillegal charged a total of $240 never signed up for services or any form of business. out of service number posted so people can't reach the company
By dattatray redekar
2 years agoHi, need your assistance on the alert please. crossover of 8ema x 20 ema in 5 min timeframe / with RSI above 60 on my trading view watch list please. kindly assist me in setting alerts ..Grateful.. Dattatray Redekar
By Greg Frank
2 years agoWas wanting to use your platform to chart and trade future spreads. I have a Tradestation Futures Plus account, can their real time futures data feed into your platform, so not to have additional monthly fees due to extra data fees. Greg Frank
By Boris
2 years agoDear TV team, i am a premium user on Tradingview. This is my problem: i haven`t used TV for more than 1,5 years. The email adress, user name, password and even the mobile device i was using tv with do not exist anymore. But i am still paying every month. i want to quit the srvice but it is not possible due to the loss of all access info. Please help me. Thank you Boris
By Devika Rege
2 years agoMy card was swiped for auto yearly renewal for 150 dollars when I did not want a renewal hence canceled it but the said money is yet to be refunded in spite of almost a month please do the needful asap
By Erik Paul Leff
2 years agoThe NASDAQ & RUSSELL 2000 futures prices are totally messed up right now! MNQU2021 & M2KU2021 (and continuous contracts) have incorrect changes & incorrect charts. Please fix this immediately... totally ridiculous you have no customer support. Will move to another product immediately if not resolved. Thank you!
By al
2 years agoWere do i located the button for full featured charts on tradeview. Thank you
By Thanit Khananurak
3 years agoPlease contact me at 0865984162 or contact Suthep at 0818125077 Thailand. I have issues concerning my account which is no longer active but it's active on my phone. Don't really understand what's going on. Please help.
By Quin Vu
3 years agoI subscribed Pro package but I just have 01 indicator in the charge is MACD. Besides, I can't remove or add any indicators. Please help and check!
By diva kornegay
3 years agoTradingview would not give me my two refunds I have not been able to backtest past January 1st 2019 I paid for another month just to see if it was a technical problem but it is not and I'm not able to back test and they will not reply to my support tickets horrible customer service
By Kelly D
3 years agoHi, trading view has charged my credit card . I no longer have work due to Covid, please contact me and refund me please appreciate it.
By Muhammad
3 years agoHello Support team I wanted to subscribe for one month trial but my card was debited at the same time yesterday. I would like to cancel subscription and refund. Thanks
By Saif Ullah
3 years agoi would like to use data charts scanner of KSE (PSX) Pakistan stock exchange please support me further urgently.
By Sheila
3 years agoUnable to see UK100GBP at this time, however market is moving thru my Hugosway account. How is this possible? Thanks, Sheila
By ShoobyTaylor
Huh? Totally useless for real trading
I can’t even figure out how to get the alert log to show me today’s alerts instead of last year’s. (And, yes, changing the sort order doesn’t help. As far as the app is concerned there has been no alerts since last summer.) Not sure what all those people who gave it 5* are using it for. Unusable for keeping track of what I need to buy or sell today. I wish I had thought to test this before I left my house without my laptop. I need to know what alerts went off today! I guess all I can do is pray that none of my stocks with against me before I’m back in front of my laptop at market open tomorrow morning. UPDATE: days later and I still can’t figure out how to get this app to show me the log of any alerts later than 3 months ago. Frustrating and a useless waste of my time, not possible to trade without being able to review today’s alerts. What a joke. 15 minutes to the close of session and instead of getting my trades in, I’m sitting here wasting time leaving an angry review.
By Menrge
iOS 15 bug, BOR Safari end problem!
It’s been three full weeks since iOS 15 was officially out and the app has this loading issue ever since. When you you guy plan to solve the issue? I’m paying the premium member every month and this app is literally not usable since last month… I may file a refund claim since I’m paying for a defect product which I can’t rven use………Just to update. I was lucky enough to get the reply from the company, but they said it’s the problem from the Safari end…. We’ll, this app on Safari works fine. It’s the phone end, that’s not loading the charts… it’s been more than two full weeks and we can’t see the charts at all, then what’s the point of using a stock app if it can’t load stocks… Like a lot of people have discussed, when are you guys going to fix the bug on the compatibility issue with iOS 15? Can’t even open the chart now… I’ll still give you guys 3 starts since this is the app that I had been used the most even though it’s not usable now…
By @ztezv
This is ridiculous
I was automatically billed For $60 after my first free month ended and I was cool with it but I was paying way to much so I cancelled my subscription for $60 a month and went to the basic, my account even says basic and I took all my payment information off because I wasn’t using it. After canceling my subscription a week later I decided to use it and I went to replay mode and I couldn’t use that feature because of course that’s for paid members and I was okay with that, so WHY did I just get charged $60 again when I don’t even have the subscription and my payment info is not on there? I’m so furious right now because I have bills to pay for. And Everytime I try to contact Trading view, there’s no number nor email. Which is in called for. I need a refund. I don’t even know how did I get billed without even being subscribed. AND WHY DO I HAVE TO PAY EXTRA FOR CUSTOMERS SERVICE??? Like why would you as a company make people pay for there problems to get solved ???
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