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About: Kalay's new style version is online~ Start your smart life now. ----- - [Live
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  2025-01-23

Kalay Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: kalaysz_support@tutk.com


Verified email ✔✔

E-Mail: marketing.tw@tutk.com

Website: 🌍 Visit Kalay Website

Privacy Policy: https://www.throughtek.com/privacy-policy/

Developer: ThroughTek Co., Ltd.




Privacy & Terms:

https://www.throughtek.cn/






3 Most reported problems 😔💔

1.9 out of 5

Fraud

2025-05-18

by Etnaivahc

Fraud!!!!!
Scammers!!!!
Thieves!!!

The new update is broken

2025-05-19

by @ngela12346

When i open the app and i try to make a new account i put in my phone number but it doesn't send code and i resend it so many times before already but it doesn't work.

Doesn’t work

2025-05-20

by KkkGamer

Got an HD wifi clock camera, but it doesn’t pair to the wifi connection. I think the problem is the application.


Have a Problem with Kalay+? Report Issue




Why should I report an Issue with Kalay+?

  1. Pulling issues faced by users like you is a good way to draw attention of Kalay+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Kalay+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kalay+.


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