Keurig app not working? crashes or has problems?

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
76.5%

Connection
17.6%

Not working
5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Keurig Problems 🔥

- Difficulty connecting to the app

- Low rating and comments from other users about connection issues

- No information on how to troubleshoot connection issues

📋 13 Reported Issues:

P
Peg Saupe 2023-06-09

Phone app (newly reinstalled) will not let me log; message says "email or password is incorrect." Both are correct, and I can sign in on my computer. Others have reported the same problem. I have rechecked the email and password, reinstalled the app, reset my password, and I still can't log on. I cannot connect my Keurig to wifi without the pone app, so I can't make coffee. Please fix this. send instructions for alternate method to connect, or send me a "dumb" Keurig that does not require wifi.

G
Gerald M Quinn 2023-06-05

Trying to buy k cups on line. App will not take my payment. Grey screen and spinning circle.

G
Glenda 2023-04-12

Problem with password and email in app

K
Kelly Morris 2023-03-30

My device shows it is connected to my WiFi but says “server is unresponsive”. I previously had it connected to Alexa, but now it no longer responds to voice commands. I’ve already tried unplugging and powering it back up as well as disconnecting and reconnecting it to our WiFi. What else can I try?

⚠️ Troubleshoot | Report Issue ⚠️
G
Gerard Noel 2023-03-24

I just bought a K-Cafe Smart machine and I cannot connect it to the Keurig App because I get an error message that my email and password are incorrect. Please help !

L
Luis 2023-03-20

I have a K-Cafe Smart machine and I can not connect it to the Keurig App because I get an error message that my email and password are incorrect. I want to be able to use the machine

R
Renee Parsons 2023-03-10

I just bought a K-Cafe Smart machine and I can not connect it to the Keurig App because I get an error message that my email and password are incorrect. Please help!! I so want to be able to use my machine :)

B
Brittany 2023-02-21

App says can’t connect to the internet and only prompts to close the app

J
Jim 2023-02-21

App will not connect to internet.

⚠️ Troubleshoot | Report Issue ⚠️
P
Pattie 2023-02-21

App says can’t connect to the internet and only prompts to close the app

L
Linda 2023-01-02

App not working on my tablet. I can access the home page but not my account. I had access to it a day or two ago. On my android I can access my account & history but I can't download ,there's no way to.

L
Linda 2023-01-02

Can't access my account.

M
Marc R Armbrust 2022-12-25

Your app is not working. Will allow me to connect brand new brewer. Which was a gift. Your product sucks.

Showing 1-13 of 13 reported issues:

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Common Keurig Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Keurig iPhone Issues and Solutions

  2. Keurig Android App Issues and Solutions


  Contact Support

Verified email ✔✔

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Developer: Keurig Green Mountain, Inc.




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