Are you having issues? Select the issue you are having below and provide feedback to Keurig.
- Difficulty connecting to the app
- Low rating and comments from other users about connection issues
- No information on how to troubleshoot connection issues
Phone app (newly reinstalled) will not let me log; message says "email or password is incorrect." Both are correct, and I can sign in on my computer. Others have reported the same problem. I have rechecked the email and password, reinstalled the app, reset my password, and I still can't log on. I cannot connect my Keurig to wifi without the pone app, so I can't make coffee. Please fix this. send instructions for alternate method to connect, or send me a "dumb" Keurig that does not require wifi.
Trying to buy k cups on line. App will not take my payment. Grey screen and spinning circle.
Problem with password and email in app
My device shows it is connected to my WiFi but says “server is unresponsive”. I previously had it connected to Alexa, but now it no longer responds to voice commands. I’ve already tried unplugging and powering it back up as well as disconnecting and reconnecting it to our WiFi. What else can I try?
I just bought a K-Cafe Smart machine and I cannot connect it to the Keurig App because I get an error message that my email and password are incorrect. Please help !
I have a K-Cafe Smart machine and I can not connect it to the Keurig App because I get an error message that my email and password are incorrect. I want to be able to use the machine
I just bought a K-Cafe Smart machine and I can not connect it to the Keurig App because I get an error message that my email and password are incorrect. Please help!! I so want to be able to use my machine :)
App says can’t connect to the internet and only prompts to close the app
App will not connect to internet.
App says can’t connect to the internet and only prompts to close the app
App not working on my tablet. I can access the home page but not my account. I had access to it a day or two ago. On my android I can access my account & history but I can't download ,there's no way to.
Can't access my account.
Your app is not working. Will allow me to connect brand new brewer. Which was a gift. Your product sucks.
Complete guide to troubleshoot Keurig app on iOS and Android devices. Solve all Keurig app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Keurig Green Mountain, Inc., developers of Keurig.
Explore over 40 top-rated brands, including Green Mountain Coffee Roasters ®, The Original Donut Shop®, Dunkin’®, Starbucks®, Peets®, and McCafé® in K-Cup® pods, bagged coffee, and canned coffee. Our easy-to-use app lets you shop hundreds of varieties, discover innovative brewers for every lifestyle, and manage your account with the swipe of a finger. With so many options to choose from, you’re sure to find a variety, roast, or flavor that makes you happy. Save 25% on every order with our commitment-free Auto-Delivery. * With Auto-Delivery, you can add, delete, or change items, or pause a delivery in seconds. Ultimate Customization Fine-tune your cup to be even more to your liking, choosing from 5 strengths, 6 temperatures, and 5 cup settings. Connected Convenience Brew anytime, anywhere with your preferred settings. Connect to all the delicious possibilities of this app® — anytime, anywhere. Multistream Technology ™ Extracts more flavor and aroma** in every cup. *Restrictions apply. See app. com/auto-delivery for details. **Vs.