As an NYU Langone patient, you can use our NYU Langone Health app to access your
health information on a mobile device, anywhere and anytime. Log in to the app
using your MyChart at NYU Langone account to get mobile access to the
Listed below are our top recommendations on how to get in contact with NYU Langone Health. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NYU Langone Health. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
This site is almost jimpossible to navigate. It seems mostly to consist of boasts about its capabilities, but I have found it frustrating and nearly impossible to get into the system and get information about a test result, for example. There isn’t even a log-in button. It’s more helpful when reminding g you of appointments. Somehow then you can sign in, or it’s not even necessary to Sign in because the reminder is right in the message, where it belongs.
Loved the app for myself but once they assigned me as proxy for my daughter, i can’t use it anymore. Bug in app where you accept proxy, thumbprint, and then you are stuck in a circle of accepting and doing thumbprint. Can only use desktop site now which doesn’t work for me. No where to report this bug either so I’m writing here in the hopes someone reads. Would like to be able to use the app again.
This is the worst form of communication I ever experienced. Every time I try to log in my password is not accepted. I have to call tech support takes time to get a new password. Two days later I try to log in and the same thing happens and I have to get another password every time. I have test results now I can’t get in to read. Whoever set this site up needs to go back to school.
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