Transflo HOS Reviews

So I made the change from Rand McNally to TRANSFLO. Easy install and set up but continued to show I was driving when I was parked and engine was turned off. After less than a month I called them and told them to cancel, I am going back to Rand McNally. This was on June 11th. Today is October the 5th and still being charged after calling, writing and emailing multiple times. I finally am having to get a lawyer involved for refund of past months and to get them to quit charging my bank account.

Do not buy this ELD device. I think the device itself may be ok, but it's functional dependency on this ridiculous app cripples it to the point of utter uselessness. It worked ok for a couple days, then it will not connect to the internet. And when I say worked "ok" I mean just the connectivity part. The experience through TransfloHOS is terrible, difficult to edit, and just not put together or thought out very well in general. It should be a very simple, straightforward app that is quick and easy to use, this is far from that.
I thought I would check the connection by using other features in TransfloHOS such as the tutorial videos. They all load and play, fast and with no delay at all. Yet the log management part within the very same app says it can't complete a simple data transfer due to poor internet connectivity, even though it can seamlessly stream video with no issue, which of course requires much faster transfer speeds. I can't speak to the quality of customer support as I have not contacted them. With so many customers using this system and it still not working properly, that says all I need to know. I'll write this one off and try a different ELD.

I buy 1 and the love store give me the demo one, now they don't want to refund or exchanged for another one, not only that TransfloHOS developers (pegasus) also don't respond to my emails or calls. There's others options out there good lock to all.

This eld is ok when it’s working, but when it wants to mess up you have data connectivity issues. It uses your phone data or it won’t work. It doesn’t just connect Bluetooth so you can use it. It hogs my data, and my battery.

I have had 5 open cases. Non stop switching of duty status while in sleeper, off duty, They will do nothing. I’ve Had this device 5 months, 5 cases and nothing resolved. But they never miss a auto draft. I begged to just swap devices, they CANNOT says there customer service. I’ve only had 5 cases. Complete garbage

I’ve had this ELD for a year or more and it’s not worth the trouble.
It’s slow to connect, logs you out of the system whenever it feels like it, automatically puts you back ON duty a few mins after you’ve logged off duty.
It’s riddled with constant malfunctions and it’s like the old America Online dial up connection (slow and buggy).
Like everyone else says, customer service doesn’t bother responding to questions and complaint. Beginning Aug 2019 they are raising the subscription price too!
Very disappointed in Transflo.

Absolute scam. Purchased this for a 2008 Mack. You have to setup an account and pay $30 a month before you can do anything. After doing all of that it tell me my vehicle is not supported. Getting in contact with anyone is impossible. And the edit payment options on app don’t work. Just get a Garmin

Well the Device it self is Not bad . sometimes it fails that is normal but what is NOT normal is this company using a third party Receptionist company as tech Support who have NO tech support experience. When you call they answer the phone ,You will NOT get any tech support but will be told they will open a ticket and submit it for you and the “Real” tech support will call you . But guess what good luck getting a call back . NO tech support at ALL .. If device fails while you are out there on the road you are out of Luck . This company. is a big JOKE . How did they think random people answering the phone support line will help ? I don’t know ... I wanted to get help updating my payment method because the system couldn’t let me log into Admin acount . and Despite getting threatening auto Emails about failed payment . they couldn’t help me login into the Account .. Device is decent but if it fails you are out of Luck .

Lost time and money fw this eld

The new split sleeper berth rules are not updated. We need this updated asap

Literally the worst ELD on the market. I spend more time correcting my logs because it won't remain in PC.

interface is not user friendly at all

Glitchy and won’t let you edit things that make sense to edit

Hard to install, worst most backwards user interface I’ve ever seen, took about an hour to get to the final set up step. Once getting the TransfloHOS refuses to show me my HOS logs. Literally the only reason anyone would buy a E-LOG is to see their logs.

Before I bought this I looked everywhere to see what vehicles this supports. No info. I still can’t see anywhere what vehicles it supports. You also don’t find out whether it supports your truck until after you sign up for the monthly payment. This is a joke.

It always takes 2 minutes just to load the FIRST screen. THEN I hv to click on HOS just to see my log. THEN it take another minute or 2 for that to load..... just to see how long I am from my 30 min break.

Wondering what happened to my unhappy review when I first got this device
I was too busy to cancel this service when I bought and started using another device that I thought was better, a few months later I’m back to using this device and app until I find a more interesting or user friendly option

Hi I had a question,
Would I be able to use this eld inside of my f550?

When I first bought this device I was a little worried because I’m not very tech savvy. Had a few issues setting it up but was able to speak with customer service and they handled my issues. Haven’t had any issues since, they are actively pushing updates as well.

I have used (tried to use) some different ELD systems since before the mandate and have found this one to be the best in all categories. I am a company driver and find the Transflo T-7 ELD to meet all the ELD needs for me and my company. I highly recommend it! There is a link sent for support and phone support as well, although my support needs turned out to be mostly operator error......

No one is 100% happy with the mandate, but it’s the new letter of the law. With this I’m extremely happy with this platform and am glad to see them working to save me time. Drivewyze is a must have.