TSG app not working? crashes or has problems?

TSG Status

Last Updated on 2023-06-27 by TSG 1899 Hoffenheim Fussball-Spielbetriebs GmbH

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Common TSG Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TSG app on iOS and Android devices. Solve all TSG app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TSG iPhone Issues and Solutions

TSG iOS app crashes, not working, errors
TSG iOS app network issues
TSG on iOS has black/white screen

TSG Android App Issues and Solutions

TSG has errors/crashing/not working
TSG server network connectivity issues
TSG has black screen

TSG iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TSG app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TSG app crashes or not working on Iphone (iOS):

Close and restart the TSG app on iPhone
Update TSG app to the Latest Version for iOS
Uninstall and reinstall TSG iPhone app
Update your iPhone to the latest iOS version

Fix TSG on iPhone unable to connect to server/internet connection issues::

To resolve TSG network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TSG black/white screen (blank screen) on iPhone:

Follow the TSG iOS app troubleshooting guide Here →

TSG Android App Issues and Solutions

Fix TSG not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TSG app issues:

Force Stop the TSG App
1. On android, goto "Settings" » click TSG app. » click "Force Stop".

Update TSG to the latest version on PlayStore

Clear TSG App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TSG app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TSG.

Fix TSG unable to contact server/ TSG internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TSG » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TSG » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TSG on android.

Solve TSG black/white screens issue on Android:

Follow the TSG android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TSG 1899 Hoffenheim Fussball-Spielbetriebs GmbH, developers of TSG.

100% Contact Match

Developer: TSG 1899 Hoffenheim Fußball-Spielbetriebs GmbH

E-Mail: [email protected]

Website: 🌍 Visit TSG Website

About this app

Einfacher, schneller und mit jeder Menge neuer Funktionen für Dich! Neben dem eigenen this app-Live-Ticker bringt Dich jetzt auch das this app. Sei immer auf Höhe der Grasnarbe, auf und neben dem Platz! RADIO immer unmittelbar an den Spielfeldrand. Deine this app für die Hosentasche. Verpasse keine Spielaktion Deiner this app mehr. • Liveticker mit Spielständen, Highlights, Aufstellungen, Statistiken usw. • Der gesamte Profi-Kader im Überblick inkl. • Die Push-Funktion informiert Dich auf Wunsch über alle Neuigkeiten rund um die this app, neue Wallpaper, Live-Ticker-Ereignisse, wie Anpfiff, Tore o. ä.