Contact WearFit 2 0 Support

I purchased the X8 Pro smart watch 2 weeks ago, and the face of the watch no longer works please direct me on what to do next

I have 3 of them and all 3 are art of junk - never will buy or recommended to anyone. This can be good class action lawsuit for the producer !!!

Sorry I didn't check the reviews before I got this. Junk, plain and simple. The app was so inept that I couldn't even contact the company. Way of the world, dangle a carrot, steal the money, disappear....

Where can I buy a wearfit 2.0 charger ,I cant charge until its charged Its a piece of junk ,I am trying all over store office works JB HiFi ,Target etc etc no where found ......

I had my Smart Watch 2.0 for one year it won’t charge. How can I get it replaced the battery? What are the procedures? Thanks

How do i change temperature from celsius to fahrenheit?

The app will not sync to iPhone and says Bluetooth is not used. But it is paired and connected! This means no message, phone calls or weather do not work. Also can not make registration since website do not send verification code. Who operates support? Where can I get help?

I got my watch 4 days ago and I charged and set it up.Now its been on charge hours and I have used the same plug to charge headphones So I know it isn't the plug this is not a week old yet.It should of held charge and its losing charge fast and won't charge

I just got this in June and it's dead. Won't charge and the screen is black. The app recognizes the device, says it's connected, but the battery is 0%. It's been charging all night!!!

Cannot get it to link with my new S20. No bluetooth connection

My wear fit 2.0 is running 10 minutes slow, how can I fix it, also how do I order a new band for the wear fit 2.0

I can't get this watch to to link-up with the app wearfit 2.0. Its been over a month now. I just want my money back now.

fitted new wear fit leather band to watch, inadvertainly held buttons in turning watch off. it wont reactivate, even after charging. what do you sugest, watch is only three weeks old?

Cannot get the screen to come on no matter what I do.

The watch connected to the app on the first day, no matter what I do, its day 2 and nothing will get the app and watch bind.....is there another app it will work with

I tried to charge the wearfit2.0 and nothing happens. It doesn't show that its charging. What do I do?

my watch will not come on at all I have charged it an nothing happens!!! Whats going on I really needed this watch to function I have health problems and I was excited when I received the watch yesterday but I quickly became disappointed because it doesn't work!!! Please let me know what to do Please!!! Thanks

I have received today my watch, and I plugged it but the screen still off after 6 hours charged. Please advice on what to do. If no I need a refund to my a point as it seems the watch is broken.

I am trying to pair bluetooth to my phone but it doesnt pair at times it asks for a code to link the phone to the watch. do you have a code for me please send it soon yous faithfully Arthur I think I need a verication code please send me one.

I am trying to pair bluetooth to my phone but it doesnt pair at times it asks for a code to link the phone to the watch. do you have a code for me please send it soon yous faithfully Arthur

Fully charged wearfit 2 down to 40% left on battery within 10 hours do i need too turn Bluetooth of or something in the app witch is draining the battery

Not working or binding after 2 months of use. without App support was working but now, fully charged and not working at all. Please send replacement or instructions on a fix to this email.

This product is not compatible to my watch I want to send it back for a refund. Please send me information !!!

The blood pressure function is very inaccurate. Can it be reset?

Thanks for sending me a piece of junk I have been charging since I got it and it says it’s fully charged but won’t turn on and in the app it says it at 0%. It has been charging for hours so I would like my money back and you can have your junk bracelet back. I’m not happy!!

My WearFit 2.0 has been working well, but to today it glitch out on the screen, and it will not stay on. The watch is completing charged?? Any help out there???

where do i get verification code to register. I push get code, it counts down to 0 but nothing happens

I cannot easily find instructions to put tracker into sleep mode, please assist with initiating sleep mode...

This watch will not connect to bluetooth. But every way up and down left and right to have it connected. Doesn't work please provide address to return it and refund Order #40508] (January 13, 2021) Product Quantity Price Celso Men's Designer Smart Watch with Thermometer - Brown Leather 1 $149.99 Subtotal: $149.99 Shipping: Free Shipping! Tax: $0.00 Payment method: Credit Card Total: $149.99

I did not approve this or want this. I only approved a free app download. I have had several charges to my account for $69 . Please stop any charges and refund my account. You can verify am not using it. Thanks! Lisa Couch lcouch612018@redacted

Same problem as everyone else. can't register, instructions bad, app useless does not do anything. probably won't get my money back. best to buy in a store and have them set it up. internet purchases are buyer be ware.

I was given this for Christmas. The screen is black and nothing shows up when I put it on the charger. I’ve put it on charge several different times and for a good 6 hours each time and still nothing

Please e-mail step by step instructions on how to change my ware fit 2.0 Time from military to standard time. I have tried everything.

Wearfit 2.0 could not scan devices. I downloaded Wearfit, a lower version but it could not find my device, i can only see other devices and they were all 'unknown'. Thanks

My phone won't connect to the wear fit 2.0 or wear fit app really annoying. Why sell something that won't connect to an app it's ment to.

Received today, doesn't work, the sensor light won't turn on. Doesn't read bpm. Absolute rip off

I’ve recently been given a WearFit 4 band which works on its own, but the app WearFit 2.0 keeps crashing out of WiFi. Doesn’t always connect on Connection management, I have to turn WiFi on/off several times where devices I don’t recognise appear. I have an iPhone 7 with iOS 14.3. Very disappointing Regards Georgie D.

I bought new watch but when I try to connect it to the app I see only the old one. How can I delete it and connect the new one?

Andrew from Dec. 14,2020, you're awesome! You helped me connect my watch when I was struggling. I connected then unpaired and was able to go into the app to link

where can I get charger for smart wearfit watch?

I’m having trouble getting my watch register and I need a new passcode please thank you

The charging part broke. Can it be fixed.

The Warefit worked for about two weeks. Now it will not bind with my 6s apple phone. I have tried to reregister the watch several times and changing my password. I deleted the app on my phone and reinstalled it. Nothing seems to work. I also tried signing in via Apple and Facebook. I'm looking for suggestions on how to fix this.

I tried registering but and clicked on get verification code but didn't get any after trying several times. Please what can be done

I can’t set up an account. I try to register with my email, enter the code and my password and always get a message Network Anomaly Very frustrating, any ideas? All the info is correct. Thanks

A waste of time, effort and money. The watch is not even functioning as a watch never mind a smart watch because it won't pair with the app. This means the watch face shows a timewhich bears no relevance to my local time.

It asks you to register on the app... says get verification code... nothing happens. I am in Africa can ANYONE help since it seems the company does not respond.

The blood pressure is totally out compared to the doctor's reading

Help please!! Bought 2x Wearfit for my kids for Christmas, tried charging it earlier and after 6hrs, still nothing appears on the screen at all. No battery or charging indicator, but the green sensor lights is flickering all the time?

I bought 2 of these watches I had them on the charger for more than 2 hours but the screens do not come on only green light at the back flickering

Received a replacement wear fit 2.0. now I can't connect to app. The one that lost the charging metals in braclett did connect to app. Please give me better instructions for Android phone.

Watch has stopped connecting to app. Keeps telling me to turn off and on the Bluetooth or restart the phone. I have done both many times and nothing. Even reinstalled the app a few times. Not sure what happened. Using Samsung Galaxy S9+, software version is upto date and so is Wearfit 2. Thanks

It will connect fine. Just follow these steps. Most people issue is they put blue on then PAIR the device. UNPAIR. That's your issue. Now open app goto connection Management and connect band. DONE!!!!! Wait for a little and its ALL ok. So in phone settings....turn bluetooth on click on MAFT and unpair!!!!!!! Now open app and connect now. See it's all good. The reason people having problems is they keep pairing in phone settings...DONT... only connect band through app. UNPAIR on phone settings. Hope this helps.

The watch does not stay connected to the app

Do not buy this watch... It does not work. The screen is ok, what the say it messages is ok.... but it does nothing. After one day I was impressed, the second day. It would sync, but no data. Tried again and again, no data.. do not buy this watch... if you take back to the store you bought from and tell them to stop selling shit that does not work. N. Do

Please im on able to on my watch

Watch will not charge.

I did a survey and received this wear fit 20. I was able to figure everything out charged it and wore it for 1 day, then I charged it and it would not charge. Stay away from this product it a poorly made product.

watch and app are crap, does not connect, finds band as a BT device then says that it can not connect, WASTE OF MONEY AND TIME- ABSOLUTE DISAPPOINTMENT

I have Verification code bit get error message Mailbox verification code error Please help

Very disappointed this is my second one due to my first stopping completely after one month. The second one only holds it charge for 3 hours. DO NOT BE RIPPED OFF AVOID THIS MAKE AT ALL COSTS!!!!!

Such a nice watch for the low price, but the software is very unstable and the bluetooth connection is also very unstable. wouldn't recommend

PLEASE ADVISE HOW TO SEND THIS BACK TO THE COMPANY. I AM FEARFUL THAT I JUST THREW AWAY $49, HELP ME OUT!!

I have so far enjoyed the benefits of using WearFit band. However my joy has been shot lived as I accidentally broken the glass for the band. How can I have it fixed?

How will I get the verification code for the registration... It does not work when I click it in the registration panel

Does anyone have the returns for these jokers. They don't respond to emails.

Phone isnt charging and charger works.no light no nothinig.why

BRAND NEW WATCH..DAY 1 OPENED 1 TIME, did connect to phone ok, then needed charging, charges shows full niw watch WILL NOT OPEN AT ALL. NOTHING... hiw can you get to ooen either than screen? Need refund.

i want to recover my password for wearfit2.0 bud i cant please help me

My watch is not charging , I’m wondering if it’s the charger

Hi, had my M4 smart bracelet for about 2 months, last week decided after charging that it wouldn't connect any longer with my phone, won't even pair with my phone, keeps saying I need the app, which is still downloaded....have tried re-installing still won't pair or connect. Is there away to hard reset the watch?

Cannot not connect to iPhone. Says connected, then disconnects right away. Was not able to register to WearFit 2.0 , so can’t put in details. Keeps asking for PR BT CE 91 pass code.

Hi. I've had my watch for about 3 weeks now. It worked fine at first but now it won't last 24hrs before needing charging again. Also for the last 2 days I cannot log in to my app on my phone. Thanks

Watch won’t bind to app after 2 days of using it. It worked and was connected on the app for 2 days then disconnected and won’t show up on the app anymore.

initially my watch communicated with the app, after a few weeks it crashed, reloaded the app, it crashed again. My watch is worthless now. Please sort it out

I need a charger. No charger came together with the clock.

How do I set date and time and also change metric to standard measurements?

I have tried to get a verification code so I register and log into my account how do I get one. I see I am not the only one with this problem. why have an app that does not work properly. Can you send a code please and not one that expires after 30 minutes.

I need a confirmation code to register the product.

I can't log into my account. I don't get a verification code to reset my password.

My brother got me this watch and I am ready to send it back. I emailed you that I needed a verification code you sent one it was only good for 30 min worthless I responded to thoe emails and got no response!! this watch is not easy to set up I don't like it and I don't want my results in metric measures!!

Device name. F8. Mac 3 A. E1. 83. OB. Version # 9.3 How do I change time out of Military time please.

Sleep app is reporting 59 minutes sleep for two days in a row. I only had this bracelet for less than two months. I won’t be wearing it anymore.

Having problems setting up my WearFit2.0 watch to android phone. Under personal profile I tried to switch from C to F for my body temperature. I would like to speak directly to a support staff to help me. Please send my a phone number.

How do you set this watch up I have tried everything!! When I go to register it it asks for a verification # which I was never given and I can't set the time or date either VERY FRUSTRATED!!

Set up watch today. Everything seems to be working fine. I'm hoping to love it! One question... can I change body temp reading to farenheit instead of Celsius? If so how? Thanks!

Until now, I've no reply from WearFit regarding my faulty smartwatch I bought than 1 week ago, guys, watch it... I don't think we can rely n trust tis company? Service n response absolutely poor! All out to make a quick sales, moreover product from China... don't ever think of ordering them before u check the details?

Bought 2 smartwatch less than 1 week, 1 watch is faulty n cannot be used? No light at all? Can exchange for another set? Just less than 1 week? What's happening to your product?

My Wearfit 2.0 worked good for three days then would not measure data even in the manual mode. I tried refreshing, rebinding and removing and reinstalling the app but did not correct. I can connect to the watch and perform functions but still will not read data. I too would like a replacement watch or refund of $59.99.

My watch finally arrived, unpackaged and charged just fine. Functions on watch appear to work. However I cannot download the app Wearfit 2.0 on either my iPad, my iPhone, or my desktop Mac. Says the app has functions not supported by my device. So my watch is essentially useless. Can’t even use it as a watch because the military time is incorrect. I would like resolution, preferably a refund.

After about 2 months my wearfit2.0 stopped working. Please replace or refund my money

as I can see is a piece of plastic doing nothing......I know there is no chance of getting my money back......

I need a new band. How do I order one. The one that came with it is torn..

Can’t get the bracelet to bind. I uninstalled the app and reinstalled and it still won’t bind.

Turned on for one day, now won’t turn on at all. Doesn’t charge either, no matter what I plug it into, also wouldn’t connect to my phone. :/

My WearFit watch does not work. I tried following the apps and after all that it does not want to bind. Tried it several times but still did not work. So frustrating. Wasting my time. I need a refund.

Hello, After one month Bluetooth see the watch on my iphone but the app do not see it any more and I cannot connect. Time is now wrong. Watch is now 10 mn late from the phone. How can I solve this problem. Thanks a lot for help.

My watch stopped working after one week.I would like a refund.

My watch was working, but I turned it off at night and now it will not come back on. What can I do?

I bought 2 band for me and my friend and receve yesterday 3/ sep /2020, i have Samsung s20 ultra and my friend have i phone ,after download app on my phone ,from yesterday i'm trying to connect my band to my phone but unfortunately nothing ,i try many time and show to my other friend he try too many hours but no connected , just wast my time and my money. how can i return and i need my money back.