Contact Smart-ID

Contact Smart ID Support


Company Name:

About: Smart-ID is the easiest, most convenient and safest way to authenticate yourself
online – check your online bank account, access e-services and confirm
transactions. Smart-ID allows you to give signatures equal to handwritten
signatures (except Basic level), which complies with EU regulations about
qualified electronic signatures.


 
  2026-04-10

Smart ID Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Smart ID Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SK ID Solutions AS



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Smart-ID Website

Privacy Policy: https://www.skidsolutions.eu/en/repository/data-protection/

Developer: SK ID Solutions AS





Can I trust Smart ID app?

Protect your data and wallet. We investigate the developer's website (Smart-id.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.5 out of 5

Useless buggy app, not able to register

2025-10-20

by Charteredfinancialautist

The app doesn’t even let to register with an online bank. After entering an email address the screen to authenticate via online banking shows a blank screen

Update: received a response from the developer, without any questions answered and with obvious statements that this app is for Latvia and Lithuania, as if I don’t know that. What a waist of time.

Awful

2025-10-21

by WhiteTaka

You cant even i to minimal function. After recovering iPhone for some reason I have to register or sign in again. At the beginning app crashed every time when sign-in notification should have appeared. After I restarted my iPhone - it doesn’t get nothing. It’s literally doesn’t react to anything i do on PC to sign in. What should I do? You useless monkeys...

Don’t change your phone!

2025-10-22

by Wolfmeister666

If you’re using this to access your online banking, never change your phone or you will lose access to your bank.!




Have a Problem with Smart-ID? Report Issue




Why should I report an Issue with Smart-ID?

  1. Pulling issues faced by users like you is a good way to draw attention of Smart-ID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Smart-ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Smart-ID.


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