Contact RSA Authenticator SecurID Support
Published by RSA Security on 2023-11-14 About: With SecurID Authenticator, you can authenticate with your existing SecurID
Software OTP Credentials or use additional cloud-based methods from a single
app:
• SecurID software OTP Credential and Authenticate OTP generate
one-time passwords that provide more reliable security than reusable passwords.
• Approve (push notifications) prompts you to authenticate by tapping a
button on your registered device.
How to Contact RSA Authenticator SecurID Customer Service/Support
Listed below are our top recommendations on how to get in contact with RSA Authenticator (SecurID). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RSA Authenticator (SecurID). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RSA Security
43.14% Contact Match
Developer: RSA Security
E-Mail: [email protected]
Website: Visit RSA Authenticator SecurID Website
65.31% Contact Match
Developer: RSA Security
E-Mail: [email protected]
Website: Visit RSA Security Website
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Reported Issues: 3 Comments
By HombreQueso
Won't run on Apple Silicon
This app now just immediately reports that any Apple Silicon-based Mac is "jailbroken" and refuses to run. This would be manageable if the macOS-native version of RSA's SecurID token app worked on macOS, but it doesn't -- it runs for about an hour or two, and then starts crashing on launch with an error about a missing and/or unsigned library that won't load. All in all, this is disastrous; avoid at all costs.
By jlevinenci
Completely borked on Apple Silicon
The app no longer works on Apple Silicon Macs; previously it (erroneously) reported that the device was "jailbroken" but it still worked, and now RSA has made it so that, after reporting the (false) jailbroken status, the app quits. Given how terrible the native macOS app is (and the fact that it crashes on launch 50 % of the time), this basically means RSA tokens are unusable on Macs at this point.
By Noz K.
Not working after Update
I was using Desktop version of the App on Mac M1 and even I had message that my machine is not compliant, I was able to use it. Desktop app is extremely convenient. But after recent update it stopped working. If I knew an update will break the app, I would never do that. Please FIX THAT
Have a Problem with RSA Authenticator (SecurID)? Report Issue
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- If you are a RSA Authenticator (SecurID) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RSA Authenticator (SecurID).
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