Contact MyCareLink Heart Support

This app feels like it’s made for iOS 3 and it’s very insecure. Passwords can only contain numbers and alphabet characters, no special characters. The app does not recognize password manager input. If you leave the app in the middle of creating an account to enter/copy info to/from your password manager you have to start all the way over. Passwords are displayed in clear text in the app or on the website. Come on Medtronic. This seems like really insecure behavior. There’s virtually no information visible about what is in the reports sent to my clinic. Why am I not able to see my own data? The UI doesn’t feel like it’s been updated since the iPhone 4 and the entire interface is extremely oversized.

As many others have reported here, the app does not reliably connect to the internet, even though both WiFi and cellular data are functioning normally. I have tried every usual remedy, restarting the phone, reloading the app, as have others. This “bug” renders the app useless. The software people at Medtronic should tackle the problem and notify us when it’s fixed. IOne other issue: it’s reported above that the doctors are resisting the addition of a feature that would allow patients to view their own data. Really? Their opposition is so typical of the patronizing attitude of the medical profession toward us patients. Knowledge is power. Don’t lord over us. Software engineers: Kindly pass on the message.

So I was told to download and use this app after my pacemaker implant! The issue I have with it is my pacemaker gathers all this information about my heart and I don’t have any access to it, heart rate, blood pressure and irregular heart beat! All I am asking for is access to blood pressure and heart rate! My doctor wants me to keep track of my heart rate and blood pressure so I had to go out and purchase a blood pressure monitor, why should I have to purchase one when I have one implanted in me that monitors all of that 24/7? Medtronic you should allow us access to our own vital signs so we don’t have to purchase equipment to do that!