Contact Hugo Support
Company Name: Hugo Technologies
About: ¿De qué tienes ganas hoy?
Con hugo recibe todo lo que necesitas hasta donde
estés. Ordena comida de tus restaurantes favoritos, bebidas, transporte,
medicinas, dinero en efectivo, supermercado y mucho más desde la palma de tu
mano.
Hugo Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Hugo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hugo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hugo Technologies
Verified email ✔✔
E-Mail: ayuda@hugoapp.com
Website: 🌍 Visit hugo Website
Privacy Policy: http://hugoapp.com/politica-privacidad
Developer: Hugo Technologies S.A. de C.V.
Read 3 Customer Service Reviews 😭😔💔
Stole my money
by Salvadorian Scammers
Gave me the wrong order and hour later. After talking to customer service they said that in 20 minutes I would get my original order. Another hour later I ask to be called again, the person never put it through and the next rep wanted to see if the restaurant was still open (it wasn’t). Now I asked for my money back to which she responded that’s fine we can give you a credit. Now, I don’t wat a credit I want my money because I don’t want to use the app anymore after this. The rep told me it was perfectly fine and they would reimburse me and send a confirmation email. Guess what. I’m warning you stay away.
Horrible customer service
by Untrue Phone
More than once were items missing from our grocery order. Also incorrect food delivered from restaurants. Their customer service support is absolutely horrible. Typical wait time to get connected to an agent is between 20 and 30 minutes each time we needed help. Then you’re connected to an agent for at least the same amount of time. They can NOT get anything resolved or corrected. Also credits promised that will post to your account never get posted. What a joke. And nobody follows up. At least don’t call yourselves the SUPER-APP. Horrible. Horrible. Horrible.
Worst app for delivery in DR
by Shodan35
The ap always have glitches. Restaurants will show they are available but in reality they are not. Your order will get canceled and only give you app credit. The customer service for the app is horrible. The option to tip the driver doesn’t work. Customer Service won’t reply to requests. Overall very dissatisfied the only resin we still use it is becase some of the other apps don’t deliver from our favorite restaurants
Have a Problem with Hugo? Report Issue
Why should I report an Issue with Hugo?
- Pulling issues faced by users like you is a good way to draw attention of Hugo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hugo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hugo.
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