Toolr Reviews

Being in the customer service industry taking care of our customers is our number one priority. Trying to work with Bridget and the time sink team has been one of the worst customer service experiences of my life. When I called to let them know that all of my employees can see how much each other made, which anybody with a brain knows that that’s not a good thing, the only person that could help me was on vacation and could not fix the problem when I tried to report the problem there was a bug and I was not able to report the problem. She told me I would get a discount and when I decided not to renew and needed to send my reports to my accountant made me pay for an entire month and would not offer to reimburse me even though I do not want to use Toolr. When I asked her who was in charge of customer service for this company she hung up on me. I tried to call back several times and she sent me to voicemail. If this company does not recognize that employees seeing what each other make is a problem and doesn’t make it their number one priority to fix that problem immediately they obviously don’t know how to run a business. And before you ask yes I went into settings and clicked all the things that my employees should and should not see. I am canceling my subscription and I want my money back!!!

Today, the first employee went to punch in and we found a new app that overwrote Toolr we paid for and was using for You touch something and it moves other punches.

Wasted hours setting up to find no help button, no support, and no positive value.

Now testing replacement timesheet apps and trying to determine what hours we owe our team.

This is the single worst software experience in our business history

Toolr needs to be rolled back or removed. We spent 7 hours researching to find a workable app after this one was ruined this morning

By far the simplest app that makes you work hard. Log out and you will never get back in because you can't just sign in they created a new and improved way to not get back in its actually brilliant

When it wants me to set up the location it has writing over the location button and it won’t let me tap the button so I can’t even finning setting it up

I’ve used Toolr for almost 7 years - mostly event free. Today, it updated and changed from a purchased app to a monthly subscription and I lost ALL OF MY DATA, INCLUDING THIS ENTIRE PAY PERIOD. To add insult to injury, there was no warning and there was no way to find a backup and there was no way to recoup the cost of Toolr , which I’d just added to a new iPad.

The positive reviews for Toolr must be bogus because this is literally the worst app I’ve ever used. It’s full of bugs. Doesn’t even add hours correctly, we had to add up hours manually with a calculator to get real figures. What else is wrong...I canceled the service months ago and they keep charging me. When asked to stop charging me I get no response.

Requires your full name, your email, your phone number, website, what kind of business you're running. I guess they forgot to ask for your Social Security, your mothers Maiden name, DOB, criminal record, Address etc.

We originally used Toolr for our less than five employees. we canceled them in October 2020. they have actively billed through recurring payments our company account every month including September 2022. we have notified them several times and never get a response by phone or email. this company has ripped us off of over $500 just since April 2021 as far back as I can go at the present time in my banking. do not mess with Toolr and less you intend to give your money away and be robbed!!!

I’m using this to track my hours and income per week. So I’m pretty much the only employee. I was using the old app before learning that a new app was created. Everything was fine till part of Toolr stopped working because I didn’t subscribe on the website. Wish there was a set cost like that old one for people just trying to track there own hours.

When I downloaded Toolr there was no mention of a trial period or anything and I opened it one day and it was asking for a subscription. I am self employed and was just trying to keep track of my hours, and it isn’t worth it to pay for just my stuff. Worst is that they didn’t clearly mention that it was subscription based till they we hiding my info.

Would be a great app if it catered to more that just apple devices. I have employees who don’t have apple devices. It has some functions that I like. It can use some fine tuning but overall is ok

Helps tremendously, I have been using this for a week or so and find it much easier than entering times in manually

I have had such a great experience with Toolr. The customer service offered by Victorio has been great. So helpful and the new app was easy to install and sync with my iPad. Thank you!

Works perfect! I've tried numerous time clock apps and haven't looked back after trying this. It's very EASY to use and even easier for employees

So far it is great ,
Question: how do I change the start of the work week from Monday to Tuesday?

Update may 10,2020
I did not use Toolr for two months in fact I deleted because I do not need it anymore. Why I am still charged 9.99/month?

Fire it up and start tracking. Then learn about all the functionality while you are on the clock :-) Does all that I need and more at a really attractive price

I use this to log my hours and it is a great help.

We have many individual employees and Toolr makes it very simple to keep a track of their hours. Toolr interface is incredibly intuitive and update in real time.

Give it a try I think you won't be disappointed

This is by far the BEST time clock out there for individuals and contractors!