Mutti app not working? crashes or has problems?

Mutti Status

Last Updated on 2023-03-01 by GeoMobile GmbH

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Not working

72.7%

Connection

9.1%

Something else

9.1%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Minni Treesa

2022-05-07

I already payed 80 Euro for 1 month ticket (24.04.2022-24.05.2022)but now the ticket not seen in my phone.what can I do?

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Common Mutti Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mutti app on iOS and Android devices. Solve all Mutti app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mutti iPhone Issues and Solutions

Mutti iOS app crashes, not working, errors
Mutti iOS app network issues
Mutti on iOS has black/white screen

Mutti Android App Issues and Solutions

Mutti has errors/crashing/not working
Mutti server network connectivity issues
Mutti has black screen

Mutti iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mutti app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mutti app crashes or not working on Iphone (iOS):

Close and restart the Mutti app on iPhone
Update Mutti app to the Latest Version for iOS
Uninstall and reinstall Mutti iPhone app
Update your iPhone to the latest iOS version

Fix Mutti on iPhone unable to connect to server/internet connection issues::

To resolve Mutti network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mutti black/white screen (blank screen) on iPhone:

Follow the Mutti iOS app troubleshooting guide Here →

Mutti Android App Issues and Solutions

Fix Mutti not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mutti app issues:

Force Stop the Mutti App
1. On android, goto "Settings" » click Mutti app. » click "Force Stop".

Update Mutti to the latest version on PlayStore

Clear Mutti App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mutti app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mutti.

Fix Mutti unable to contact server/ Mutti internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mutti » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mutti » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mutti on android.

Solve Mutti black/white screens issue on Android:

Follow the Mutti android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GeoMobile GmbH, developers of Mutti.

Verified email

Contact e-Mail: [email protected]

About this app

Plane deine Fahrt, informiere dich über Verbindungen, Tarife oder das aktuelle Verkehrsgeschehen und kaufe dein Ticket. this app liefert alle wichtigen Informationen und Daten in Echtzeit direkt auf dein Handy. • Besondere Funktionen (nicht nur) für Sehbehinderte: sprachgesteuerte Navigation auch über Vibration bzw. • Zahlreiche Personalisierungsmöglichkeiten mit Kriterien wie Barrierefreiheit, Geschwindigkeit, Verkehrsmittel u. a. Mit this app fährst du bargeldlos und ohne Umwege von A nach B im gesamten Verkehrsverbund Rhein-Ruhr: Die praktische App der BOGESTRA ist Routenplaner, Fahrplanauskunft mit Echtzeit-Informationen und mobiler Ticketshop in einem. Wir freuen uns über dein Feedback über dialog@bogestra. de. Dabei kombiniert sie clever Busse und Bahnen mit Rad- oder Fußwegen. Die this app-App soll für dich immer besser werden. Hinweis: Die kontinuierliche Benutzung von GPS im Hintergrund kann zu einer drastischen Verkürzung der Akkulaufzeit führen.