Animal Crossing app not working? crashes or has problems?

Animal Crossing Status

Published by Nintendo Co., Ltd. on 2024-03-26

Find furniture you like and design a campsite that suits your style! Tents,
hammocks, fireplaces, a stuffed-animal sofa..

I have a problem with Animal Crossing

Are you having issues? Select the issue you are having below and provide feedback to Animal Crossing.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 3 Comments

By Ak 9 months ago

App keeps crashing after pressing ‘start’. Both phone and app are updated

By Holly 1 year ago

App keeps crashing. I can't get past the tap to start. It just keeps circling the goes to my home screen.

By Jeremy Salgado 1 year ago

I updated phones from an iphonex to an iPhone 13 max pro. Now the app won’t open. Crashes after the load screen.

Common dislikes about Animal Crossing app

• Limited space to work with

• Have to wait 3-10 hours for items

• Cannot talk to other players

• Lack of diversity of animals

Have a Problem with Animal Crossing: Pocket Camp? Report Issue

Common Animal Crossing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Animal Crossing app on iOS and Android devices. Solve all Animal Crossing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Animal Crossing iPhone Issues and Solutions

Animal Crossing iOS app crashes, not working, errors
Animal Crossing iOS app network issues
Animal Crossing on iOS has black/white screen

Animal Crossing Android App Issues and Solutions

Animal Crossing has errors/crashing/not working
Animal Crossing server network connectivity issues
Animal Crossing has black screen

Animal Crossing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Animal Crossing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Animal Crossing app crashes or not working on Iphone (iOS):

Close and restart the Animal Crossing app on iPhone
Update Animal Crossing app to the Latest Version for iOS
Uninstall and reinstall Animal Crossing iPhone app
Update your iPhone to the latest iOS version

Fix Animal Crossing on iPhone unable to connect to server/internet connection issues::

To resolve Animal Crossing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Animal Crossing black/white screen (blank screen) on iPhone:

Follow the Animal Crossing iOS app troubleshooting guide Here →

Animal Crossing Android App Issues and Solutions

Fix Animal Crossing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Animal Crossing app issues:

Force Stop the Animal Crossing App
1. On android, goto "Settings" » click Animal Crossing app. » click "Force Stop".

Update Animal Crossing to the latest version on PlayStore

Clear Animal Crossing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Animal Crossing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Animal Crossing.

Fix Animal Crossing unable to contact server/ Animal Crossing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Animal Crossing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Animal Crossing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Animal Crossing on android.

Solve Animal Crossing black/white screens issue on Android:

Follow the Animal Crossing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nintendo Co., Ltd., developers of Animal Crossing.

100% Contact Match

Developer: Nintendo Co., Ltd.

E-Mail: [email protected]

Website: Visit Animal Crossing Website

66.67% Contact Match

Developer: Nintendo Co., Ltd.

E-Mail: [email protected]

Website: Visit Nintendo Co., Ltd. Website

About this app

Internet connectivity is required to play Animal Crossing: Pocket Camp. Data charges may apply. May include advertising. Design a show-stopping campsite, invite your favorite animals, and take an in-game photo to show your friends. Make a trendy open-air café, or line up some microphones and guitars to create an outdoor music festival! Once you become close enough friends, you can invite them to your campsite. The more the merrier! Find furniture you like and design a campsite that suits your style! Tents, hammocks, fireplaces, a stuffed-animal sofa... mix and match to your heart's content! Fulfill animal requests and watch your friendship with them grow! Notes: This game is free to start, with in-app purchases available. Set up a merry-go-round and open a theme park. If your friends like what you've done, they may even give you kudos! You can even make a pool, or fill the sky with fireworks! In the mood for a little extra fun? Note: With the Pocket Camp Club: Merry Memories Plan, data will be collected from your Health app after receiving your permission to do so in order to have the number of steps you have taken display on corresponding stickers.