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About: Apple is a multinational corporation that designs, manufactures, and markets consumer electronics,
personal computers, and software.

Headquarters: Cupertino, California, United States.



Apple Store Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



54.55% Contact Match

Developer: Apple

E-Mail: support@apple.com

Website: 🌍 Visit Apple Music Website

63.64% Contact Match

Developer: Apple

E-Mail: support@apple.com

Website: 🌍 Visit Apple TV Website

63.64% Contact Match

Developer: Apple

E-Mail: support@apple.com

Website: 🌍 Visit Apple TV Website

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3 Most reported problems 😔💔

3.5 out of 5

WHY IS ICLOUD NOW REQUIRED TO USE APP?!?

2022-04-27

by Robeddie

As another recent reviewer noted, this app now require you to sign into icloud to use this app. This, even though I am signed into itunes and the app store (just not signed into icloud).
When I try to open the app, a dialog box opens up saying I must have an apple ID (which I do and am signed in) but when I click on the tab below that message, it takes me to settings where it asks me to sign into icloud!
I dont use icloud and never will, and this app, until the update, never required me to use icloud in the 5 years I've been using it.
So its either a bug, or an asinine move by apple to try to shove icloud down our throats.

So disappointed

2022-05-04

by Addicteddave

Well, I am not typically one to leave a bad review but I guess today is a first. Apple let me down today. My ten year old son made some bad choices, guessed and changed our Apple ID password and spent a thousand bucks on in-app purchases. Granted- we should have caught him that day of instead of the next day, but within 48 hours we had confiscated the phone and contacted Apple. They reviewed everything and gave us back $200. I reached out again with no change in results, and one last time for good measure. They aren’t going to budge. I get that we need to be accountable, but we are out $800 and I feel like they could have done more.

Wasted an in-store trip

2022-05-11

by Spektak1

You seem to have everything else covered in these days of COVID-19. At the very least, your app could’ve made clear on an individual store’s page that you need to make an appointment to shop there in-person.

Just wasted a morning coming in to purchase an item that your app said was available and gave me the store hours, but didn’t mention it’s by appointment only, even for items that don’t require a specialist to set up (it DOES say you need an appointment for anything that you’d need specialist assistance with).

So while it’s nice that you outline that I need a mask to enter the store, the appointment necessity could be clearer.


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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Apple Store customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Apple Store.


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