Hot Topic—All Fandoms Welcome Reviews

by LaBonneJuju

I have no idea what these people are talking about when they compliment the HT app, and I’m pretty sure they don’t know, either. Do y’all even app? HotTopicAllFandomsWelcome filters are pretty much nonfunctional, making it clunky and impossible to use easily. I’d like to be able to find just dresses or just Harry Potter stuff for my niece or just Totoro for my stepdaughter. But no, it cannot be done. I’ve been a loyal Hot Topic customer for 30 years; and as progressive as they are, you’d think they would get with the 21st century and make a user-friendly app. But nope. Sadly. What’s really weird is that there is a LOT of stuff that’s available via HotTopicAllFandomsWelcome but it isn’t on the website and vice-versa. Really y’all? Get it together. 🙄

by Shortblondboy

When HotTopicAllFandomsWelcome first came out, I really loved it, but as time went on, things just kept glitching. The wish list started first; it wouldn’t show my list or would say my list was empty. Then it stopped showing all tracking of packages; says “processing” all the way up until after it’s delivered (or not delivered in some cases). Then today it logged me out (which HotTopicAllFandomsWelcome never has done before), and when I tried to log in, it says my log in info is wrong, changed my password, still didn’t work, but when I tried the actual site, my log in worked. But then the site let me down because when I went to check out, it wanted me to reenter my card info (even though it was already saved on my account and was not expired), and in the time that elapsed for me to reenter my card info, the item I was trying purchase sold out. Not happy with HotTopic all around right now.

by Sonic_official

Any time I’m searching for products I want, I get so frustrated and annoyed at the number of print-on-demand listings. A new listing for the same design in every different color and style. They clog up the search results and there’s no way to filter them out without filtering out other clothing items that AREN’T POD.
Either give the option to filter these out, or do what literally any other retailer does; add the color choices to ONE listing, and maybe even style choices. The idea is that they’re custom-made, right? So let the buyer choose their size, color, and style for that design under one listing rather than making a bunch of different listings for every variation.
I hate using HotTopicAllFandomsWelcome JUST BECAUSE OF THIS. A lot of the things I look for have very few search results, and it’s hard to look for anything new when all I see is POD listings.
Please fix this.

by JosieVamp

Is it really necessary to list the same item in various colors as separate items? It takes forever to browse through a category because you have the same shirt designs listed as 10 separate items due to shirt color, then another 10 times because it’s available as a hoodie too. Most efficient sites list the design once and then give you the option to select shirt color or even type, the same as you would select a size. You grossly inflate the actual number of various items in a topic/category by doing this, which is very misleading, as your selection is no where near as large as you’d like to have shoppers believe. Very deceptive practice.

by Lilayne-cotter

I bought from HotTopicAllFandomsWelcome twice, bought from the mobile site countless times, never had an issue with HotTopicAllFandomsWelcome until today. My second order; three dresses, they show up in the mail except one of them is not even a dress, but a shirt. Called customer service and they said they’d send me the right item; even got a new order number and everything! Only to get an email a day later saying that the new order that would send me the right item was cancelled. Like I said, never had a problem with HotTopicAllFandomsWelcome before, so I checker the mobile site and see that my size was out of stock, which HotTopicAllFandomsWelcome DIDN’T indicate at all. In short, I like the idea of HotTopicAllFandomsWelcome and I really hope they fix it so that it is current and all of the information on the products is correct.

by Horsebutt

Well all I can say about your latest update is now if I use my app to try and shop, it says to update app, yet I have already done that. I can press the update button, you know because its not like you can bypass it, and will bring me to the dang app store, which shows it has been updated and only shows “OPEN” instead of Update... but if I press “OPEN”, its the same cycle which NEVER will actually shop. I mean I guess you don’t want anyone to shop, then its a great update.... otherwise its pure CRAP because before this update it actually worked. Now, if I click the link in the emails I have received, I can actually can shop... and I have placed orders that way. Fix your junk or quit “fixin” what ain't broken.

by Kdksnficnd

Giving two stars is generous. I’ve just spent the last 23 minutes trying to place an order on HotTopicAllFandomsWelcome with a gift card. I entered my information more than 10 times on 3 different pages. I’m never logged in. I’m always a “guest” no matter how many times I log in, I have to log in again. It’s almost as bad as the website on your desktop. (At least that one can decently complete orders.)
I’m deleting HotTopicAllFandomsWelcome & BoxLunch off my phone because I just don’t trust em to work again. This was the final straw for me.
TL;DR: Never stay logged in, can’t complete a ONE item order over HotTopicAllFandomsWelcome & have been having continuous problems since it’s been out. ✌🏼

by IPhone Appaholic

Much like a Hellmouth, black hole or an oubliette the Hot Topic and Box Lunch apps are stuck in a demonic limbo of uncertainty when it comes to the track of your orders. I have expressed my concerns with both never showing my items are shipped to customer service and it is really not a big deal to any or them as they know there is an issue. Sad part is now I have to call the stores or customer service to check on my purchases as if these companies are my child. Just found out my item is at the Hot Topic store AGAIN and never received a call or email.

Oh and I know I will get the same response here from customer serve/HotTopicAllFandomsWelcome developers to, “contact us so we can resolve this”. I think four years of my input is long enough and you still haven’t fixed the issues. On a positive note, they can take my credit card payment quicker than a New York minute, so your payment transactions are working perfectly.

by 채다예씨

The biggest problem I have with HotTopicAllFandomsWelcome is it doesn’t show all the products available on the desktop site, including presale and backorder items. I could’ve missed out on a lot of stuff had I not noticed. On the other hand, just like the desktop, a product could appear with availability and not actually have any. You wouldn’t know unless you get the message, “Product [X] is not available,” after trying to add the item into your cart.

Also, when you want to go back to a previous page after viewing an item, you’ll always be taken back to the home page to start your filtering and scrolling all over again. So I end up just adding items of interest to my Wishlist and viewing them there.

by Callum Y

I have had login issues for months now, none of the updates have fixed it and frankly it is getting ridiculous. HotTopicAllFandomsWelcome logs me and my mother out multiple times daily, repeatedly saying that the password is invalid whenever I know for a fact it is correct because I can log into the website no problem. Resetting the password does absolutely nothing as it still says it’s incorrect and sometimes it’s days before I can log back in again. I love Hot Topic but HotTopicAllFandomsWelcome is pretty much just a waste of storage and time, especially when it repeatedly logs you out while trying to order. I would just stick to the website if I’m being honest, though it seems the website is having issues with logging people out too.

by Impaulster

They need to improve / fix the navigation of the shopping experience. After clicking a specific item, there’s no way to go back to where you last left off; the back arrow is the only way to go back but that takes you all the way back to the beginning of your search. For example, I’m on page 14, and after clicking back, I have to start from the beginning and set all the filters all over.

Also, I don’t even try to apply hot cash codes in the mobile app because the pricing is not reflected correctly after their application. I have to use a web browser to get the updated pricing.

It’s pretty annoying, making it an unpleasant shopping experience. I personally use HotTopicAllFandomsWelcome only to make quick searches. This only applies to HotTopicAllFandomsWelcome , but Hot Topic overall is a pretty awesome store to shop at.

by TheMegaJinx

I love HotTopicAllFandomsWelcome it is easy and keeps me updated on what for sale and allows me to find a lot of things I’m interested in. However I dislike the wishlist portion, I always find items that I don’t like on it and when I attempt to delete them I have an error. I have also tried twice to tell them to correct this but it seems it goes unanswered. Edit: They changed it and it looks great and it states it “fix” the wishlist problem however I tried it and there are still items which I never seen on my wishlist and again tried to remove it but nope won’t go away and continue to give me an error.

by ΜΕΗ

I really like the look and feel of how HotTopicAllFandomsWelcome looks now. It’s more convenient in my opinion to endlessly scroll than to go to the next page. Also so far it hasn’t glitched out on sent me back to the homepage like it used to.

There are some issues though, when searching it will say something like “12 results” and then only show maybe four of them. I’m not sure if that is due to some items being out of stock or something, but I think generally people would still like to see those and then find out that they’re out of stock.

Another thing is when you scroll down to recommended items sometimes clicking on them doesn’t go to that item. Once again not sure if it’s because they are out of stock but being able to go to those items to find out it’s out of stock would probably be more preferable. Or maybe them saying out of stock.

Last thing I have is that when shopping for things in general it eventually stops displaying items but you can still scroll.

by S.wow.s

This is a great app but lately there have been some inconveniences. When the hot cash discount was going on a friend and I were trying to finish out an order and we put in our shipping address, clicked the one that they found then it showed that we needed to fix our address. Eventually after fussing with the same “problem” we gave up and missed the deadline. Today I am also having the same problem and there is nothing wrong with the address I typed in. I do not want to miss it this time I have items that are Christmas gifts. The store address is “incorrect” also. Please fix this soon. Thank you

by Reagan 💙

So basically I looked over HotTopicAllFandomsWelcome for the things I wanted and put a bunch in my bag, then I was going to go to the bag to buy some of the things( the same day and same time… I didn’t leave them in there for days before checking) and it said there was an error therefore I couldn’t see any of the items or proceed to buy any of them. If this isn’t fixed I will not be able to buy anything so hopefully this is a quick glitch that can be fixed soon so that I can buy things through HotTopicAllFandomsWelcome . Otherwise HotTopicAllFandomsWelcome is great, but if I can’t buy anything it’s worthless…

by Chuckthefreek

HotTopicAllFandomsWelcome is great, but it is not without sometimes having glitches or issues. Sometimes you’ll have items in your cart and when you delete one of the items, another item in your cart might disappear, too. That, or you’ll be looking at your cart, then go to search for another product or item on the website and when you come back to your cart, something else might be missing. It doesn’t happen all of the time, but it has happened to me many, many times. Another issue is trying to use PayPal to pay for the items in your cart. More often than not, the payment doesn’t go through or it doesn’t recognize anything to do with PayPal. Not always a bad thing as if you are able to purchase something (finally) using PayPal and you decide to return that or those items to a store, cash will NOT be returned to you. You’ll ONLY receive a Hot Topic Gift Card! Again, NO CASH RETURNED! So buyers beware!

by Talikey

Hot topic requires phone numbers to create an account and they ask for it in store, but it seems that the store registers the phone number so when you go to make an account with that phone number it already set one up that you can’t access. Pretty dumb system I want to buy online but I don’t wanna waste all the credits I earned and I can’t even create a new account because my phone number is tied to the other account.

by Elizabeth PG

I forgot to update this a while ago but after about a week they fixed the bug that I was dealing with and I now have no more problems with HotTopicAllFandomsWelcome ! The only “problem” that I can think of is that after purchasing any items, I have not receive any points. Honestly though, that doesn’t really bother me.
OLD REVIEW:
I’ve used HotTopicAllFandomsWelcome for a while but it only started having problems with the newest update, which redesigned the look of HotTopicAllFandomsWelcome . Now whenever I search things up, it only shows the top four results and the rest is blank Also, my entire wishlist has been deleted! Needs to be fixed right away.

by Yywwrrqq

I downloaded HotTopicAllFandomsWelcome yesterday and everything was going perfectly fine I was putting stuff in my cart and left to ask my friend what she wanted so I can buy her something I come back 5 minutes later and see that it logged me out of my account so I put in my password and email but it kept saying it was invalid I tried resetting my password but it kept say it was invalid and then I tried making a new account but since I have my phone number on my first one I could not proceed.

by Harleigh17

HotTopicAllFandomsWelcome is amazing. It’s so convenient because I can always stay signed in instead of having to keep a tab open on the website. Not only that, but it’s more organized than the website. I was having issues with placing an order through HotTopicAllFandomsWelcome . Every time I would click on the payment method and put in the cvv number, I got a pop up that said the payment couldn’t be completed.
I always added whatever I wanted in my cart through HotTopicAllFandomsWelcome and signed in on the website to pay, but this time around all I did was delete the payment method and reenter all the credit card info and I was able to place the order through HotTopicAllFandomsWelcome .

by Nia2.0

First time using HotTopicAllFandomsWelcome and I’m already unhappy. I bought my boyfriend 3 items from this website, only two came. I went back to HotTopicAllFandomsWelcome to see if the shirt had sold out, it hadn’t. I looked to see if they refunded my account for the shirt and they still haven’t. I’ve sent two emails to customer support, no reply. Getting ahold of them on the phone is impossible. This is the most unprofessional event I’ve had to deal with when it comes to ordering off line.....very disappointed. After this I won’t be using HotTopicAllFandomsWelcome again.

by Kat.xi

I’ve tried to order stuff consistently and nothing will get accepted. All my information is correct and it says everything is still in stock. A major waste of time to have to repeatedly try to order something just to tell you it’s cancelled a day later. On top of that they charged my time 4 times for one order. It all got refunded but that could seriously be a problem if you needed the money after ordering from them. I would be careful ordering from them as something in there system doesn’t work properly in charging and confirming orders. Won’t be ordering online or from HotTopicAllFandomsWelcome again.

by Vbsjybey

I spoke to customer service today and had received $10 in credit I was not able to access my account tried several times. I had to created a new account just to purchase my sons shirt. I was not able to use my credits and my Amex card either wasn’t able to use my own account had to create one for daughter super frustrating and I’m upset I had to pay with a credit card when I had enough credit / points to use but was block from my account. Honestly have been extremely disappointed in HT lately and the some store associates haven’t been helpful or friendly either. I’m not looking forward to speaking to customer service about this experience tomorrow. Sigh

by Livinthedream232145

Every time I try to click for a category (such as “Shop Disney”) from the home tab I get an error that nothing is found - and the search is filled with Doctor Who. If I try to to type in the search field it autofills the same random Doctor Who and won’t let me change it.

The next issue is that if I am looking at a product I have to start from the beginning every time I go back to the search.

Clunky. Difficult to use. Time wasting.

by Baileyc45

I'm on VIP Guest List and every time I try to order something, it charges me for $5.99 shipping, even though i've earned $2 shipping. HotTopicAllFandomsWelcome is also hard to navigate. I can't find things as easily as I can on the website. Isn't the whole point of having an app to make shopping easier? I shop online because when I go in store I spend too much (which is what they want me to do but that's besides the point) so I downloaded HotTopicAllFandomsWelcome so I could avoid lagging on the website. I love Hot Topic very much and I expected a lot more from them. I'd love to give it a better rating, but I can't bring myself to.

by Myaphel

I’m trying to sign up, but HotTopicAllFandomsWelcome is telling me that I need to correct my first name. I get the fact that my name (JaMya) is unique and different from what everyone else is used to, but I shouldn’t have to correct my first name, it was given to me for a reason. Now I can’t even use an account because my name seems “incorrect.” Now I would use a guest account, which is fine for me, but I really would rather use an actual account under my “incorrect” name.

by JenSin818

I’ve been trying to reset my password on my account for DAYS, yet every time I hit “Forgot my Password” and send my email, I never receive an email back from Hot Topic with a link to reset my password. I’ve tried for several days now. I’ve tried creating a new account with a different email but because my phone number is in use with my current account - I’m unable to create a new account. I ordered something using Guest since there was a sale but since I can’t get into my account, I can’t even track it! I’ve tried all of the passwords that I could’ve used, but they’re all invalid. I’m severely unhappy with HotTopicAllFandomsWelcome and the website.

by MaHomie666

The is great over all but whenever i want to look at my wishlist it does not show me all of them. And when i reload the page or delete something it will complete rearrange what was showed before to show me other thing i have on the wishlist but again not ALL of them so im left with having to retype it out in search in order to find it again OR go to the website itself where it properly shows my FULL wishlist. At that point id rather just go to the website in order to access my wishlist.

by Zachowmom

A very nice app that lets me look at jewelry online but HotTopicAllFandomsWelcome is very unstable and glitches often. Also, sales don’t seem to be applied to items in your cart. I put some jewelry in my cart for a b2g2 sale but when I went to checkout I was charged full price for everything. Luckily I prefer shopping at physical locations so if I find something I like online I can call other stores to ask if they have any in stock.

by Demonic Princess

My daughter’s and I absolutely love this store. It has the best of old to newest styles. I love it because it carries petites. My girls and I always shop in the store and online.
My daughter’s are 20 and 24. I’m 52 and in great shape. I love sporting Hot Topics styles. Me and my youngest daughter share the high heels. My oldest likes the flats.
We especially love it when we have hot cash to spend on our favorite stuff.
#HATTOPICROCKS😉

by Papa_Rach

My parents has loved Supernatural for a really long time, so when they released the scooby and supernatural line we literally bought every shirt. And don’t even get me started on the fall out boy and teen titans line. Long story short, me and my family likes HotTopicAllFandomsWelcome ! Thanks hot topic!

by Ashbeeist

Stores since I was in Jr High School (And I’m now 30), so I’ve been a long time loyal customer.
I love their horror selection, I enjoy their Lilo & Stitch selection for my daughter whose obsessed with Stitch! I also find an array of cute alternative style dresses, jewelry, clothing, accessories...pretty much you name it, you can probably find it! That’s only IF it’s Disney, Nickelodeon, anime, or any type of alternative.