Jeeny - جيني Reviews

Jeeny - جيني Reviews

Published by on 2021-04-13

Welcome to Jeeny, your on-demand taxi service and travel companion! (Previously
known as Easy / Easy Taxi) Book your ride easily with this fast ride-hailing &
airport transfer service. With presence in Riyadh, Jeddah, Dammam, Al Khobar,
Madinah, Jubail, Hofuf and Amman, the capital of J...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Jeeny - جيني Reviews

  • By

    lagging. canceling.

    despite the fact that you don’t have many drivers, i hate how drivers literally cancel after 5 minutes or more of me waiting and because they know that the app won’t charge them for it, also the other day this drive canceled my ride & and accepted somebody else’s & was already on his way to drive them but the app won’t notify me that he did and won’t cancel the trip, i literally watched the drive on the map picking up and driving customers, i didn’t understand what was going on until i called him because i’ve waited for a long time and he told me that he canceled a long time go & this didn’t happen just once. i use apps to go to college and back everyday but i would NEVER use it in the morning where i would i have to wait 15 minutes for a ride and then get canceled, also the app is lagging most of the time. the ONLY good thing about this app is that it’s a little cheaper than the other apps but it’s not worth it

  • By

    My experience

    i forgot my phone with him and then after 3 min, I realized that im no holding my phone i called my number several times and its either he doesnt pick up or i get busy. so i called customer service, and he kept lying and denying for 50 min but then when i said ill go to the police he admitted of having the phone and brought it back after 15 min so it took over an hour to have my phone with the help of customer service... tbh I wont use the app again only because i felt customer service weren’t really helpful

  • By

    This is great , but...

    I wish you guys would reduce the available drivers range a little bit because its really annoying when you literally see 20 drivers around you but someone would accept the ride from 2 miles away ..really wastes time

  • By

    Worst customer care

    If you are looking for available drivers and reasonable prices this is the app but be ready for worst customer service ever No phone number you can even reach for support Only emails which is neglected most of times Many drivers wasting your time after accepting your request even without inform you to cancel ride early and just letting you wait with all type of negligence to your calls and messages You could face dirty cars or bad hygiene for drivers even bad altitude

  • By

    We need a number for customer service

    The app is good and prices very affordable, if you can a personal pic for the captain when accepting the drive

  • By

    Best transportation app ever

    I wish I could rate 100 stars Jeeny is so good their drivers their prices are very very reasonable and fair and cheap and though all those bad reports down it may have got way better or they are just broke it’s awesome.

  • By

    Worst app EVVVER

    I had a driver that was so rude And he forced me to stop and pay for the ride when I told him I don’t have money to go back home I reported him in the app and guess what Nothing happened It’s pointless I did multiple reports and I still had No one answered The worst of all when I used the app again trying to get home the app stopped working Everytime I try to get a ride it get stuck on searching They don’t do background check and most of their drivers ask for more money And if you report them nothing happen they don’t give you any balance back And you don’t even get for the very least an apology Seriously don’t even think about downloading this

  • By

    Driver abdelmuti . Toyota Prius

    Tonight driver is excellent,he is familiar with application, easily picked up me . I wish others to use application well ,and never say (where are you ? Or from where to go destination. Thanks cooperation.

  • By

    Increase the number

    I hope you increase the number of the drivers.

  • By

    Order feature

    I really like the order feature and all these promotions

  • By

    Search distention

    You should develop the search by adding more suggestions and make it able to select location from the map

  • By

    App doesn’t work

    The app doesn’t work, trying to sign up and use it, won’t load

  • By

    Snr management

    Most of their cars very good and drivers too on private cars and some of taxis

  • By

    No Customer Service!!

    Good price but there’s no customer service at all!! I sent a million email and never received any reply or call. And there’s no phone number to call! What should I do if I have any issues?? Give up!?

  • By


    Bad service, I’ve complained about a driver’s behavior with me during a trip and after to the company and they didn’t reply or help me with the problem, till now the driver is harassing me and this is not acceptable and I dont feel safe using their services again

A better way to Contact apps

You can now contact Jeeny - جيني customer service directly
via Email using our new site -

Contact Jeeny - جيني directly

Is Jeeny - جيني Safe?

Yes. Jeeny - جيني is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,931 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Jeeny - جيني Is 49.0/100.

Is Jeeny - جيني Legit?

Yes. Jeeny - جيني is a totally legit app. This conclusion was arrived at by running over 1,931 Jeeny - جيني User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Jeeny - جيني Is 49.0/100.

Is Jeeny - جيني not working?

Jeeny - جيني works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Jeeny - جيني? Report Issue

Leave a comment:

Why should I report an Issue with Jeeny - جيني?

  1. Pulling issues faced by users like you is a good way to draw attention of Jeeny - جيني to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Jeeny - جيني customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jeeny - جيني.

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