Cupshe app not working? crashes or has problems?

Cupshe Status

Last Updated on 2026-06-03 by CUPSHE Inc.

I have a problem with Cupshe

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6 User reports:
App has problems

User reports 6

6 Problems reported in the last 24 hours

Most reported problems

Not working

85.7%

Something else

14.3%

Summary of Cupshe Problems 🔥

- Sizing can be off

- Order mix-ups can occur

- Returns can take a while to process

- Lack of confirmation emails and packing slips

📋 1 Reported Issues:

Emily Warden 2022-04-15

Cupshe reports the system can't process afterpay right now, try again later. I have used afterpay once and have made a first payment. Which end is this problem on?

Showing 1-1 of 1 reported issues:

Have a Problem with Cupshe - Swimwear & Clothing? Report Issue

Common Cupshe Problems & Solutions. Troubleshooting Guide

Table of Contents:

Cupshe iPhone Issues and Solutions

Cupshe iOS app crashes, not working, errors
Cupshe iOS app network issues
Cupshe on iOS has black/white screen

Cupshe Android App Issues and Solutions

Cupshe has errors/crashing/not working
Cupshe server network connectivity issues
Cupshe has black screen

⚠️ Troubleshoot | Fix Now in One Click

Cupshe iPhone Issues and Solutions

How to fix Cupshe app crashes or not working on Iphone (iOS):

Close and restart the Cupshe app on iPhone
Update Cupshe app to the Latest Version for iOS
Uninstall and reinstall Cupshe iPhone app
Update your iPhone to the latest iOS version

Fix Cupshe on iPhone unable to connect to server/internet connection issues::

To resolve Cupshe network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Cupshe Android App Issues and Solutions

Fix Cupshe not working on Android, crashes, errors or is unresponsive:

Force Stop the Cupshe App
1. On android, goto Settings » Cupshe » click [Force Stop]

Update Cupshe to the latest version on PlayStore

Clear Cupshe App Cache and Data:
1. On android, goto Settings » Apps » Cupshe » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cupshe.

Fix Cupshe unable to contact server/ Cupshe internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Cupshe » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cupshe » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cupshe

Contact Support

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Cupshe Website

Privacy Policy: https://www.cupshe.com/cms?name=Privacy-policy

Developer: CUPSHE

‼️ Outages Happening Right Now

Dec 17, 2025, 09:42 AM
a iOS user from Paris, France reported problems with Cupshe : Not working
Dec 17, 2025, 09:42 AM
a iOS user from Paris, France reported problems with Cupshe : Not working
Aug 13, 2025, 08:30 AM
a AndroidOS user from Ostricourt, France reported problems with Cupshe : Not working
Jul 24, 2025, 06:58 AM
a Windows user from Lyon, France reported problems with Cupshe : Not working
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