art app not working? crashes or has problems?

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Last Updated on 2024-03-05 by DPV

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Common art Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot art app on iOS and Android devices. Solve all art app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

art iPhone Issues and Solutions

art iOS app crashes, not working, errors
art iOS app network issues
art on iOS has black/white screen

art Android App Issues and Solutions

art has errors/crashing/not working
art server network connectivity issues
art has black screen

art iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever art app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix art app crashes or not working on Iphone (iOS):

Close and restart the art app on iPhone
Update art app to the Latest Version for iOS
Uninstall and reinstall art iPhone app
Update your iPhone to the latest iOS version

Fix art on iPhone unable to connect to server/internet connection issues::

To resolve art network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix art black/white screen (blank screen) on iPhone:

Follow the art iOS app troubleshooting guide Here →

art Android App Issues and Solutions

Fix art not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent art app issues:

Force Stop the art App
1. On android, goto "Settings" » click art app. » click "Force Stop".

Update art to the latest version on PlayStore

Clear art App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "art app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch art.

Fix art unable to contact server/ art internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click art » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got art » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch art on android.

Solve art black/white screens issue on Android:

Follow the art android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DPV, developers of art.

Verified email

Contact e-Mail: [email protected]

About this app

Das Digital-Abonnement verlängert sich automatisch um die entsprechende Laufzeit, wenn diese Funktion nicht bis 24 Stunden vor dem Ende der Laufzeit in den Benutzereinstellungen deaktiviert wird. Sollten Sie weitere Fragen, Anregungen, Lob oder Kritik haben, schreiben Sie uns gerne eine E-Mail an digitalservices@dpv. Oder abonnieren Sie this app gleich für 1 Monat oder 1 Jahr – im Abo: 89,99. Eine Einzelausgabe erhalten Sie für 7,99 Euro! • Monatlich zum Download: die kostenlose artCard mit der Sie bis zu 50% in Museen sparen.