Contact Seoul Subway - Official App.

Contact Seoul Subway Support


Company Name:

About: Korea’s first Seoul Subway App devoted for foreigners (Official) Line map,
route search, use information, real-time train information, tourism line
map Seoul Subway App is developed by Seoul Metro which operates Line No.1~8 of
subways in Seoul to enhance convenience of foreign subway users in Seoul.


 
  2026-04-16

Seoul Subway Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Seoul Subway Website

Privacy Policy: http://www.seoulmetro.co.kr/kr/page.do?menuIdx=882

Developer: Seoul Metro







3 Most reported problems 😔💔

2.7 out of 5

Crashes when I try to map any routes

2025-03-17

by Abi1Moon

This is useless.

Crashes

2025-03-18

by Jihnc25775

Crashes on me immediately.

“Spelling”

2025-03-19

by Welshman72

First of all, a very nice, polished App.

I’d like to draw your attention (English language version) to the splash screen with the words “Just a momonet”. The word “mononet” is spelt incorrectly. It should be “moment”.

Please rectify this spelling error at your convenience.




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