Experience PlayStation Reviews

Experience PlayStation Reviews

Published by on 2021-06-16

🏷️ About: Get the most out of PlayStation events with the official Experience PlayStation app. Discover where PlayStation is heading and what games you’ll be able to play at each event.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
54.2%

👿🤬😠 Negative experience
29.6%

🙄💅🫥 Neutral
16.2%

~ from Justuseapp.com NLP analysis of 120 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Simple layout with no lag or glitches

- Faster, convenient, and more enjoyable Playstation Experience

- Pleasing UI

- Fun to collect cards and scan QR codes for rewards

- Able to get a time to demo some VR games at PAX East



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.8 out of 5

Useless!!!

2022-06-24

When not being able to schedule ANYTHING for 2 days, ever during "open" times, I spoke with PS information at E3. Their response was an admission that ExperiencePlayStation can't handle the traffic. When Asked for a solution for me, his response was "we keep the seats filled, wait in line." Why have a scheduling app that doesn't fulfill its main job?

Bad Implementation

2022-07-25

They clearly did not plan for ExperiencePlayStation to hold a a couple thousand users at once, even though the numbers for E3 are clearly given. Freezes constantly and makes playing the #1 and #2 game of the year near impossible except for 1% of people here and those who are magically able to have a reserved seat before reserve seating is available.

Zero stars if I could

2022-08-26

This is worst event app ever. Thanks to ExperiencePlayStation constantly crashing i have missed out of demos and autograph sessions. I click right at the open time said 15 slots said RSVP said your in and then crashes and now FULL. Who ever developed ExperiencePlayStation should be fired... this has killed my experience and for that I will not be attending anymore PS Events....

No demos for anyone

2022-09-27

The only way to demo at E3 was thru ExperiencePlayStation that never worked. Neither myself or anyone I was with was able to demo a single game at PlayStation so we went and spent our time at the Expo waiting in real lines and actually getting to play demos at other companies instead.

Worst app ever!

2022-10-28

Sony clearly didn't learn from last year's E3 with this horrid app. It only allows 2 times (9am and 1pm) for guests to RSVP, but when you have literally thousands of people accessing the same content all at once, of course it overloads and either crashes or freezes. By the time you get it back up, every event is full for the day.

Wasted my time

2022-11-29

Horrible way to handle convention lines. Everything filled up within seconds. Planned my whole day around camping out ExperiencePlayStation . Don’t waste your time.

Trash!!!

2022-12-30

Real piece of garbage!! And so is the support. If you like to let your children and yourself down then go for it. Otherwise don’t waste your time

Icon?

2023-01-31

You know an app wasn’t given proper love and focus when even the icon is wrong.

Look at the other PS apps:

PlayStation
Communities
PS Messages
Second Screen

I have them all in a folder together with Experience. One icon stands out - with a different background color and gradient.

Epic product branding fail, Sony.

not work

2023-03-04

its doesn't work

Glitchy and slow

2023-04-02

I have tried requesting tickets to one of the video game demos at E3, and as soon as the time window opens, everyone floods ExperiencePlayStation . This would not be a problem, if the system could handle the extra load. Sadly it cannot, and many people are left without a spot. If you are using ExperiencePlayStation, and it sits in the loading screen for 5 minutes, sorry but your ticket is already gone. This system needs many improvements

Sony should be ashamed.

2023-05-04

This process single-handedly ruined my E3 experience this year. It is baffling that a team of individuals agreed upon this method of determining which of their loyal fans would have opportunities to experience upcoming content. Beyond the fact that anyone not in possession of a smart phone is immediately removed from the situation, you alienated thousands of fans who attempted to reserve their spots and were met with non-responsive service. Take a note from Nintendo next year.

Awful idea and even worse execution.

2023-06-04

If I could rate this lower than one star I would. For the duration of E3 ExperiencePlayStation was almost unusable. By the grace of god I got to play one game by rsvp on ExperiencePlayStation. My wife was unable to get into any game or theater and my friend was able to get into only one game like myself. It crashed more often than not. ExperiencePlayStation should never be used again.

Great For Signups, Cannot 2-Auth

2023-07-06

Was able to get a time to demo some VR games at PAX East. Unfortunately I cannot sign in to get the promos they provided because I get a server error during 2-factor authentication.

2 factor authentication glitch

2023-08-06

Cannot sign in after completing 2 step verification

Served its purpose

2023-09-07

ExperiencePlayStation is fine! Everyone complaining probably has a really bad cell service provider. I had a lot of fun this year and ExperiencePlayStation was hassle free. I got into the events I wanted to get into and had fun collecting the cards and scanning the codes.

Great, Needs Manual Camera Focus!

2023-10-09

After PSX 2017, I have no complaints about ExperiencePlayStation except for one: You should be able to manually focus the camera like you can in the default camera app. It’d be nice if you could turn on the flashlight too to scan those darker cards.

The new and improved app

2023-11-09

This marks my third PSX and out of those three, this updated app is much better. The layout is simple with no lag or glitches. ExperiencePlayStation has made my Playstation Experience faster, convenient, and more enjoyable. Thank you.

Nice!

2023-12-11

Hi Sony I have all of your systems and I love ExperiencePlayStation thx for making it

Works Great at It PSX

2024-01-11

I never have any issues with ExperiencePlayStation at PSX’s. And the UI is quite pleasing.

PSX Companion

2024-02-12

A bit clunky at times, but it was fun going around scanning cards and QR codes for rewards. Overall, a good companion app for PSX



Is Experience PlayStation Safe? 🤗🙏


Yes. Experience PlayStation is very safe to use. This is based on our NLP (Natural language processing) analysis of over 120 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.8/5 . Justuseapp Safety Score for Experience PlayStation Is 64.6/100.


Is Experience PlayStation Legit? 💯


Yes. Experience PlayStation is a totally legit app. This conclusion was arrived at by running over 120 Experience PlayStation User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Experience PlayStation Is 83.9/100..


Is Experience PlayStation not working? 🚨


Experience PlayStation works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Experience PlayStation? Post a Review




Features

Discover where PlayStation is heading and what games you’ll be able to play at each event.

Easily access program guides, floor plans, and make RSVPs (availability may be limited).

Get the most out of PlayStation events with the official Experience PlayStation app.

  Customer Service/Support
Developer:
PlayStation Mobile Inc.