Experience PlayStation Reviews

This marks my third PSX and out of those three, this updated app is much better. The layout is simple with no lag or glitches. ExperiencePlayStation has made my Playstation Experience faster, convenient, and more enjoyable. Thank you.

After PSX 2017, I have no complaints about ExperiencePlayStation except for one: You should be able to manually focus the camera like you can in the default camera app. It’d be nice if you could turn on the flashlight too to scan those darker cards.

ExperiencePlayStation is fine! Everyone complaining probably has a really bad cell service provider. I had a lot of fun this year and ExperiencePlayStation was hassle free. I got into the events I wanted to get into and had fun collecting the cards and scanning the codes.

This is worst event app ever. Thanks to ExperiencePlayStation constantly crashing i have missed out of demos and autograph sessions. I click right at the open time said 15 slots said RSVP said your in and then crashes and now FULL. Who ever developed ExperiencePlayStation should be fired... this has killed my experience and for that I will not be attending anymore PS Events....

A bit clunky at times, but it was fun going around scanning cards and QR codes for rewards. Overall, a good companion app for PSX

Was able to get a time to demo some VR games at PAX East. Unfortunately I cannot sign in to get the promos they provided because I get a server error during 2-factor authentication.

I never have any issues with ExperiencePlayStation at PSX’s. And the UI is quite pleasing.

Horrible way to handle convention lines. Everything filled up within seconds. Planned my whole day around camping out ExperiencePlayStation . Don’t waste your time.

Hi Sony I have all of your systems and I love ExperiencePlayStation thx for making it

Cannot sign in after completing 2 step verification

Real piece of garbage!! And so is the support. If you like to let your children and yourself down then go for it. Otherwise don’t waste your time

You know an app wasn’t given proper love and focus when even the icon is wrong.

Look at the other PS apps:

PlayStation
Communities
PS Messages
Second Screen

I have them all in a folder together with Experience. One icon stands out - with a different background color and gradient.

Epic product branding fail, Sony.

its doesn't work

I have tried requesting tickets to one of the video game demos at E3, and as soon as the time window opens, everyone floods ExperiencePlayStation . This would not be a problem, if the system could handle the extra load. Sadly it cannot, and many people are left without a spot. If you are using ExperiencePlayStation, and it sits in the loading screen for 5 minutes, sorry but your ticket is already gone. This system needs many improvements

This process single-handedly ruined my E3 experience this year. It is baffling that a team of individuals agreed upon this method of determining which of their loyal fans would have opportunities to experience upcoming content. Beyond the fact that anyone not in possession of a smart phone is immediately removed from the situation, you alienated thousands of fans who attempted to reserve their spots and were met with non-responsive service. Take a note from Nintendo next year.

If I could rate this lower than one star I would. For the duration of E3 ExperiencePlayStation was almost unusable. By the grace of god I got to play one game by rsvp on ExperiencePlayStation. My wife was unable to get into any game or theater and my friend was able to get into only one game like myself. It crashed more often than not. ExperiencePlayStation should never be used again.

They clearly did not plan for ExperiencePlayStation to hold a a couple thousand users at once, even though the numbers for E3 are clearly given. Freezes constantly and makes playing the #1 and #2 game of the year near impossible except for 1% of people here and those who are magically able to have a reserved seat before reserve seating is available.

When not being able to schedule ANYTHING for 2 days, ever during "open" times, I spoke with PS information at E3. Their response was an admission that ExperiencePlayStation can't handle the traffic. When Asked for a solution for me, his response was "we keep the seats filled, wait in line." Why have a scheduling app that doesn't fulfill its main job?

Sony clearly didn't learn from last year's E3 with this horrid app. It only allows 2 times (9am and 1pm) for guests to RSVP, but when you have literally thousands of people accessing the same content all at once, of course it overloads and either crashes or freezes. By the time you get it back up, every event is full for the day.

The only way to demo at E3 was thru ExperiencePlayStation that never worked. Neither myself or anyone I was with was able to demo a single game at PlayStation so we went and spent our time at the Expo waiting in real lines and actually getting to play demos at other companies instead.