City Experiences Reviews

City Experiences Reviews

Published by on 2024-10-31

🏷️ About: The City Experiences mobile application is designed to provide an easy and convenient way for users to search and book events across the country. The app also allows users to download their tickets and get live chat support for any questions related to their cruise purchase.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
44.2%

😎👌🔥 Positive experience
40.9%

🙄💅🫥 Neutral
14.8%

~ from Justuseapp.com NLP analysis of 3,829 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Makes it easy to have tickets really accessible on my phone.

- Beautiful app and very helpful.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

No access to ferry from Cieba to Vieques through the app

2022-05-22

I cannot get schedule or ticket availability for the ferry to Vieques. The starting point Cieba Ferry Terminal is one of the choices, but not the same in Vieques.

It does work on their webpage. Also, there is no FAQ about how far ahead dates are opened up for sale. So I am having to check the website daily in hopes of getting tickets for next month when available.

Doesn’t Work with Commuter Cards

2022-06-23

So will have to use NY Waterway instead

Unable to use the app

2022-07-24

I have downloaded CityExperiences twice, but each time when I get to the location services page I cannot proceed. It looks like maybe I should be able to scroll down and click a button, but I am unable to scroll.

Can’t rate because I can’t access the app

2022-08-25

I’m an annual pass holder with Potomac Water Taxi, now owned by Hornblower, and have been unable to access CityExperiences . The confirmation emails that are sent do not contain an active link to confirm my sign-in. I had hoped the latest update might address that problem, but it continues. I had been looking forward to the convenience of an app, but it’s been nothing but an exercise in frustration.

Won’t Open

2022-09-26

Downloaded CityExperiences 4 times. It won’t move to the next page after allowing notifications and Siri. Not worth a 5th download.

No use for this app

2022-10-27

What’s the point for the residents of Vieques and Culebra to have CityExperiences when all the tickets are sold out online and the only option we have is to get up extra early to and get in line to see if we can get a ticket to get to the main island and come back

Terrible

2022-11-28

Hard to navigate through the ads and fluff to the buy page. Does not show tickets for sale on some dates unless you scroll forward and back through months. Slow response. Tracks location.

Piece of cråp

2022-12-29

Just downloaded CityExperiences and I cannot search for a cruise. It does not have any functionality whatsoever!

App not working

2023-01-30

Why doesn’t your app work?

So far so bad

2023-03-03

Won’t even open while on cellular. Crashed on Wi-Fi.

Stuck on the ticket window forever

2023-04-01

Horrible horrible app.

Btw: if you click on to their water taxi tab, app crashes.

Crashes when buying ferry tickets

2023-05-03

CityExperiences crashes when trying to buy tickets for the Criss Bay ferry. I submitted crash reports but never get a response.

Crashing

2023-06-03

This all crashes literally every time I open it within seconds.

327mb app?! Do not download

2023-07-05

CityExperiences is 327 mb — for reference, similar apps like Groupon or anything like that are around 125 mb. The size of CityExperiences makes me believe that the developers do not know what they are doing and I would not trust them with any of my personal information. Recommend you do not download CityExperiences or delete until they prove that they can reduce the bundle size to something reasonable. This amateur stuff, which is why I wouldn’t trust these people.

Puerto Rico ferry

2023-08-05

I like your app. But it seems I can only open it for Puerto Rico ferry. I cannot see a download for CityExperiences for my iPhone?

Awesome app

2023-09-06

Very good

Great!

2023-10-08

Great!

This a very beautiful app

2023-11-08

Love it

Tried it, loved it

2023-12-10

I went on a couple cruises and loved it so much that I downloaded it. Beautiful app and very helpful!

Clean App

2024-01-10

Big fan of CityExperiences. My girlfriend and I cruise with Hornblower fairly often so this makes it easy to have tickets really accessible on my phone



Is City Experiences Safe? 🤗🙏


Yes. City Experiences is very safe to use. This is based on our NLP (Natural language processing) analysis of over 3,829 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for City Experiences Is 48.1/100.


Is City Experiences Legit? 💯


Yes. City Experiences is a totally legit app. This conclusion was arrived at by running over 3,829 City Experiences User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for City Experiences Is 65.5/100..


Is City Experiences not working? 🚨


City Experiences works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with City Experiences? Post a Review




Features

- Search and book local experiences in multiple cities

- Explore popular attractions such as the Statue of Liberty, Niagara Falls, and Alcatraz

- Download and store tickets in the app using confirmation number

- Receive push notifications with helpful tips as the event gets closer

- Get live chat support for any questions related to cruise purchase

  Customer Service/Support
Developer:
Hornblower Cruises & Events