Der app not working? crashes or has problems?

Der Status

Last Updated on 2024-08-05 by Archant Ltd

I have a problem with Der

Are you having issues? Select the issue you are having below and provide feedback to Der.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Derbyshire Life Magazine? Report Issue

Common Der Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Der app on iOS and Android devices. Solve all Der app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Der iPhone Issues and Solutions

Der iOS app crashes, not working, errors
Der iOS app network issues
Der on iOS has black/white screen

Der Android App Issues and Solutions

Der has errors/crashing/not working
Der server network connectivity issues
Der has black screen

Der iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Der app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Der app crashes or not working on Iphone (iOS):

Close and restart the Der app on iPhone
Update Der app to the Latest Version for iOS
Uninstall and reinstall Der iPhone app
Update your iPhone to the latest iOS version

Fix Der on iPhone unable to connect to server/internet connection issues::

To resolve Der network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Der black/white screen (blank screen) on iPhone:

Follow the Der iOS app troubleshooting guide Here →

Der Android App Issues and Solutions

Fix Der not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Der app issues:

Force Stop the Der App
1. On android, goto "Settings" » click Der app. » click "Force Stop".

Update Der to the latest version on PlayStore

Clear Der App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Der app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Der.

Fix Der unable to contact server/ Der internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Der » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Der » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Der on android.

Solve Der black/white screens issue on Android:

Follow the Der android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Archant Ltd, developers of Der.

About this app

All of this wrapped up in a beautiful and luxurious reading experience. • Choose Your Reading Style – Enjoy our great new enhanced editions or sit back, relax and flip through our E-editions. • Huge Archive of Back Issues – Subscribe and receive full access to the latest 100 issues, containing a treasure of stunning content. • Offline Reading – Download editions to enjoy reading anytime, anywhere. Derbyshire Life is the perfect magazine for you if you live in Chesterfield, Derby, Bolsover, Strellon, Sheffield, Nottingham, Mansfield or simply have a love of this fantastic county. We bring you everything from the best places to walk and irresistible food & drink, to the finest Derbyshire properties and a wealth of inspirational ideas for your home and gardens. The subscription will auto-renew within 24 hours of the current subscription expiring, at the same rate as the initial purchase. Derbyshire Life is a monthly magazine, so 12 exquisite editions are produced each year. Payment for this subscription will be charged to your iTunes account upon purchase. We will take you on a journey through Derbyshire’s picturesque towns and villages, highlighting amazing places to visit and upcoming local events. If you have an existing digital subscription you can simply log in and enjoy our newly designed app. The following subscription periods are available within DerbyshireLifeMagazine ... Auto-renewing subscriptions can be managed via Account Settings allowing them to be turned off. Each month, everyone who loves Derbyshire will find something to indulge in. Save over 25% when you subscribe - Subscribe now for just £2. 99 a month! All subscriptions are auto-renewing. No cancellations of the current subscription are allowed during the active subscription period.