Contact Dogtra Pathfinder Support

by Kelleta

If you rely on this system every day, do NOT install the Apple Watch update yet! Last night the app worked perfectly fine. I updated it, and now it does not recognize the receiver. It’s like the update made the app forget the receiver and collars and now won’t let me pair them back. The app settings say it is paired, but I get a prompt saying I need to pair a device. Or a prompt saying there is no Bluetooth connection. I rely on the dogtra system to keep one dog from running away and/or attacking livestock and another dog from wandering off.

EDIT: After two hours, it’s working again. I don’t know what happened. I might need to buy a new receiver if if was not the app itself. I think it will be expensive, though. I don’t know what’s wrong with it. I can track one dog but randomly stop tracking the other. I hope it is just this receiver and not a common dogtra issue.

by Mysterowl812

Bought this system 6 months ago and it’s been immensely frustrating. The collar just doesn’t consistently connect and I’m really worried about using it this year for hunting. I will spend days trying to pair it with no success. I’ll walk outside and try, uninstall and reinstall the app, try and find answers online but to no avail. I know it works because sometime it will just randomly connect.

Then to make it worse I called customer support to see if there were any tips or tricks and they were extremely unhelpful, telling me to maybe go outside. Wish I could just return it at this point and get a Garmin.

by Splatterbutt

This collar is incredible for the price. Being able to track my dog without cell signal or not needing a stand alone GPS unit is incredible value for the money.

Cons: Some disappointments are I thought the “geo-fence” ability would stimulate the e-collar if my dog steps close to the set boundary automatically. There also is no “vibration”, it’s stimulation and an audible beeping tone only. I liked the vibration ability on other dogtra offerings and rarely ever using the stimulation.

I’m training my dog to return using the “beep”. A vibration ability like the other dogtra collars would have been awesome.

If you had that in mind for the geo-fence e-collar, keep in mind you’ll have to manually correct your dog. I also wish it had proximity where I’d be alerted if my dog moves say 100ft away from me....while I’m moving.

It just seems like there should be more training possibilities with this app. But....it’s still really nice for now.

I’ll give it 3 stars for not having these other features.