Contact BOOST Thyroid Support

Used to use this every day. Some time ago, it started taking multiple tries to log in. It would say “loading,” run for several minutes, and then say “something went wrong. Please try again.” Sometimes it took 2-3 cycles to actually get to the home screen. I stopped using it. Fast forward several months to today. Loaded the update, and still seeing the same behavior. When it did finally connect, I tried to update my meds/supplements. I made the appropriate changes and tapped “done” and nothing happened. Also tried to delete supplements, and the same thing happened. Super disappointed because I like this app, the layout, ease of use, and that I can (could) collect all my data in one place. This app is basically useless to me now. Guess I’ll have to look elsewhere.

So this new version has fully implemented the mysterious BMR feature, which purports to tell you how many calories you should eat to lose the weight you've gained from being hypothyroid. It's a low number of course because the illness lowers your metabolism. It estimates this feature solely from age, height & weight, irrespective of thyroid hormone dose. Since the WHOLE GOAL of medical treatment is to give you enough hormone to return your metabolism to normal, unless the app takes dosage into account, this estimated number is useless & even anxiety promoting. We hypothyroid people are anxious enough already. When I was diagnosed my Endo told me specifically to STOP DIETING because it's stressful to the thyroid & of itself lowers metabolism. So this app wants me to eat less than 1000 calories a day. I'm supposed to raise my metabolism with medicine but tank it by ultra-low calories dieting? A better way to check metabolism - which we want to increase not decrease - would be daily body temperatures. Temperatures should replace this horrible BMR feature. Once I have my medicine dosage right, my metabolism will return & my body will go back to maintaining its natural weight setpoint. This app has lost the plot with this feature. And what's worse, I can't even turn it off! Please fix. Ty.

I wish we could add our supplements, the ones listed are general ones but not all Hashimotos patients need those supplements and there are many more that could be added and / or give the function to add your own (such as magnesium, adrenal support) also for medications I wish we could add some as well- for instance what if one has to take an antibiotic for a sickness they came across- it would be nice to be able to add it and then see how that affects the other symptoms and such as well. Or for people who are prescribed to multiple medications besides the thyroid medications. You also wish the notes section allowed more changes so we can comment on specific symptoms we noticed getting better / worse ; or other comments such as on diet and any stressors. If these items were added I wouldn’t have to keep a separate paper journal for my thyroid health and could have it all simply on this app!! Besides the above items, I really like this app. I also really enjoy the random facts and the little boost thyroid robot that gives random facts !! Very creative and makes it more fun/personable. Thank you so much!!