Act! Companion Reviews

Act Companion Reviews

Published by on 2024-12-03

🏷️ About: Stay connected to key Act! details from wherever you are with Act! Companion, a native mobile app included in your Act! subscription at no extra charge. This version of Act! Companion is new and completely redesigned for Act! CRM.


       


Is Act Companion Safe to Use?

We Investigate the app owner's website (Act.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
66.7%

🤬 Negative experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 39 combined software reviews.

Is Act Companion Safe?
Act! Companion is very safe to use.
66.7/100

  Safety Analysis »»

Is Act Companion Legit?
Act! Companion looks authentic and legitimate.
66.7/100



Read 20 Customer Service Reviews 😠💢

2.3 out of 5
More ACT! Crap

Took several calls to tech support to set up. Does not dial phone numbers. Will not show my notes. Will not show a weekly or monthly calendar. I cannot find out how to schedule from iphone. No way to sync from iphone. That is what you get for $480 per year.

Terrible

Dont waste your time. It spent 20 minutes “loading”. Never connected.

Functionality Needs Improvement

So the "to do" tasks do not link to the contact? Sure would be nice to click on the task and easily call someone. Strange interface setup too. We'll have to see if this is as buggy as the desktop software:(

Worse than useless

Why tease me? Don't release something this pitiful. I've been using Act since it came out in DOS. I more and more frequently ask myself why. I just don't get why it's so hard to produce a calendar and contact list that mimics the native iOS apps. Apparently it is really, really, really difficult.

Poor program

I've been an act user for 19 years. Recently switched to their hosted services and tried ActCompanion. It is pretty much useless. Needed to call a contact today and it wouldn't dial the number correctly. Then entered a note. After confirming it the program does nothing so I keep clicking it. Later I check my main database and the history is in there 10 times. I like act but this really needs a lot of work to be even remotely worthwhile.

Back to Outlook

Between 7 or 8 hours on the phone with tech support first trying to set up hard copy , then trying mobile version, then trying to set up online versions, then app vetsion and they still don't work-aren't compatible with browsers, I've had enough- ---its back to Outlook- I just don't have time to babysit this program anymore - too bad- I did like it and used it for years- it is now a mess! And my days off I dont want to spend with tech support anymore- sorry guys-

Great for connecting to act cloud

Good

Doesn’t Work

MyACT login doesn’t work

available from Mexico..??

A User of Act! Premium Cloud in Mexico says that ActCompanion is not available - What can be done..?

20 year ACT! User.

Horrendously Horrible especially when compared to Act! I simply cannot understand how to schedule an activity. There absolutely no support! Do NOT buy this.

Useless! Love ACT! Hate this app

ACT! team you have to step it up. How can it be that even third party applications do a better job then you guys. Been using ACT! With Companion Link and DejaCloud for 3 years now, it works OK but I truly wish you guys come up with a mobile friendly app. Its about time.
Please come up with a map/geo location for contacts for the PC and app version. Please download the CJournal app to get the map ideas. You have a great and unique platform, make it better.

New version doesn’t work

I upgraded to the newest version and now it completely does not work on my iPhone 11+ (which has the newest iOS installed)

Terrible

For as good as ACT is, ActCompanion is terrible. An calendar update was just implemented but the mobile app doesn’t sync. Takes forever to navigate around and so much isn’t available on ActCompanion . Sadly, since going to cloud based, ACT performance has gone down overall.

Terrible

Terrible desktop version and worse app. Neither work on an iPad. If I wasn’t forced to use this I wouldn’t touch it. Completely destroys my workflow with its clumsy slow interface that only works on a laptop which means when I’m running around making sales calls, it is useless.

Unfortunately average star rating tells the story

Very cumbersome an unintuitive app. Much touted card reader doesn’t work - there have been similar apps for reading cards around for years - this one does nothing at all. Poor try and not a good advert for Act

Was great

I’ve been using the iPhone app for about three months and it was working great until the latest update. Now I can’t call direct from ActCompanion with my phone. If this gets resolved you’ll get a 5 star review.

Getting Closer

Much better and faster than earlier versions but no landscape ipad version? In todays day and age? And still hard to add a new activity and it is cumbersome. This could be a great app for field sales reps but needs improvement. But a lot better than when tried last year.

App is Clumsy but Adequate for Phones#s and Emails

Contrary to some comments Act Companion is searchable by Company and by Name. The operation is not intuitive but once you learn it it is adequate. Also the phone numbers for contacts that have multiple phones are there too, not intuitive but easy once learned. Adding a contact has the same issue, it is not intuitive but once you learn it it is adequate. I prefer Act Companion over the several after market programs I have tried. The good thing is it is free and is always in sync with the database.

Getting better

Lots of new ways to search - by contact, Company, groups, opportunity and more. Look up histories and related docs. Fast links between related items. Business card reader and heat map.

Getting better!

Keep up the good work! (please add Notes when possible). And it would be nice to have the option of seeing both the Company and Contact name in the Contacts view. Thanks!!



Is Act Companion Safe? 🙏

Act! Companion is very safe to use. JustUseApp Safety Score for Act Companion is 66.7/100.
This assessment is based on our NLP analysis of 39 user reviews. Combined with the app store average rating of 2.3/5.

Safety Analysis

64.1% of users say app is risky 🚨
64.1%

20.5% of users have some concerns ⚠️
20.5%

15.4% of users say app is safe 👍
15.4%


Is Act Companion Legit? 💯

Act! Companion looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Act Companion is 66.7/100 .
This conclusion is based on analysis of 39 user reviews.

🔏 Privacy & Data Safety

Act Companion collected the following data from you:

  • Data Not Collected:



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Features

Need to add a prospect or update a customer's phone number? It's easy to create, update, and delete contacts and companies on-the-fly.

Stay on top of your day with an organized view of your Act! calls, meetings, and to-dos in calendar and list views.

Stay connected to key Act! details from wherever you are with Act! Companion, a native mobile app included in your Act! subscription at no extra charge.

Capture history and associate to your contacts, companies, opportunities, and other Act! users.

View Act! opportunities in list, detail, and snapshot views.

  Contact Support
Developer:
Act! LLC


Website: