HCL Traveler Companion Reviews

HCL Traveler Companion Reviews

Published by on 2023-08-10

🏷️ About: HCL Traveler Companion offers HCL Domino® mail extensions for Domino mail. Now, users who synchronize their Domino mail using Traveler can access additional Notes and Domino capabilities on their iPhone! Please note that this application is meant for users who are already using HCL Traveler.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
41.5%

😎👌🔥 Positive experience
32.2%

🙄💅🫥 Neutral
26.2%

~ from Justuseapp.com NLP analysis of 3 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to set up and use

- Automatically configures itself when launching from within an encrypted email

- Allows access to work email, calendar, and contacts

- Enables reading of encrypted messages

- Helpful for accessing Lotus Notes on iPhone or iPad



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

2.3 out of 5

So frustrating

2022-05-22

It is so difficult to open 'secure' emails (i.e. payroll statements) with all of the extra steps. I constantly get locked out and have to WAIT for the daily reset at Noon to use Notes Traveler email. Only at noon and no option to call anyone at IBM help to reset. No option on 'Forgot Password'. Back to trusty Lenovo 420 to be productive. Same issue with iPhone. Argh...

Not reliable.

2022-06-23

Worked ok for a few weeks. Then some system trouble at work caused it to start trying to update continuously, and unsuccessfully. It ran a full battery dead by lunchtime & made my phone very hot. Hard to know if its lotus' incompetence or my employer's. Seems like it's a pretty tight race. Reinstall worked for a month or so but now its not working again. No choice really so I'll have to keep investing time in it.

Problems

2022-07-24

I have been using Lotus products for over a decade and this is a bad one. After installing this I saw a pattern of calendar entries not syncing between my desktop, iPhone, and browser calendar. I just uninstalled it.

Works

2022-08-25

Works ok just a little sloooow

Trouble with step 1

2022-09-26

Instructions say you must have traveler account configured and working on your apple device. Well...what does that mean and how the heck do u do that??

Works well

2022-10-27

Works well but needs the ability to display only open items (and hide completed ones)

OS 4 ISSUES???

2022-11-28

App was working great till OS 4 update. Phone kept saying passcode was expired after every few seconds. Had to delete the lotus profile from my phone to fix this issue.

Does what it is supposed to do

2022-12-29

With HCLTravelerCompanion, I can read encrypted messages. Pretty basic stuff, it's helpful, but IBM can do so much more!

It would be really nice if it also let me set my Out of Office. Converting "doc links" to web links would be a big bonus too.

Almost perfect...

2023-01-30

Excellent application that is simple to use and works really well. However, two things could be improved:

1)ability to add calendar entries directly from the iPhone (why is this not possible?)
2)ability to scroll down when you have started responding to a message. For some reason this does not work.

Other than that, it's really excellent. If the two issues above could be fixed, it would be perfect!

Good, but could use improvements.

2023-03-03

The iPad calendar and email integration is great, but HCLTravelerCompanion would be even better if IBM would get up to speed with a sametime app/feature.

Excellent start.

2023-04-01

Great start to get Notes mail on the iPhone. Need complete calendar integration beyond accept/decline and Sametime would take it to 5 stars.

Great job

2023-05-03

Great job. I really needed this. So 5 stars! Ps. I would give you 10 stars if you would make a Sametime IM Client. :-)

Works as advertised.

2023-06-03

It's great to get my Notes mail on the iPad.

Set up is a snap

2023-07-05

Thank you IBM. HCLTravelerCompanion solidified our decision to bring the iPhone into our enterprise environment. The set up was a breeze (if you follow the instructions) and app configuration is very simple. If you could add functionality that tells the user that they entered a wrong password when opening an encrypted email, it would be perfect. I still give it 5 stars though.

Finally a way to read encrypted mail!

2023-08-05

This is awesome!! My only issue is that once you read the encrypted mail, it doesn't go back to your inbox. From my understanding, it's more of a limitation of the iPhone OS.

There was an IBMer that said something about buying? Traveler is free as long as you're a Lotus Notes user and are allowed to use it.. My guess is that you're not allowed.

Works great!

2023-09-06

Is exactly what I was looking for.
A feature request would be to add the ability to save ID password and use "Touch ID"

Simple but good.

2023-10-08

No problems and we needed this feature since Traveler came out.

Quick and easy to use

2023-11-08

App was easy to install and use after reading the help to configure the settings .

Invaluable!

2023-12-10

Our organization supports HCLTravelerCompanion to allow us access to our work email, calendar and contacts. Easy to set up and works all the time just like it is supposed to. Has never failed!

Simple and straightforward

2024-01-10

Automatically configured itself the first time I clicked the link to launch HCLTravelerCompanion from within an encrypted email in my iPhone native email. Works great and now I can read encrypted notes from within HCLTravelerCompanion !

Does Not Work - Just Error Message

2024-12-16

I receive an error message, "There is no notes ID file for your user on Traveler", each time I try to use HCLTravelerCompanion to read encrypted email. I reported the issue using the help and support function but received no response yet.

Server settings

2024-12-16

Every time I open a new message I have to change my server to the correct setting... Why is this? I have saved these settings but for some reason they require updating each time. Any advice?



Is HCL Traveler Companion Safe? 🤗🙏


Yes. HCL Traveler Companion is very safe to use. This is based on our NLP (Natural language processing) analysis of over 3 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.3/5 . Justuseapp Safety Score for HCL Traveler Companion Is 43.7/100.


Is HCL Traveler Companion Legit? 💯


Yes. HCL Traveler Companion is a totally legit app. This conclusion was arrived at by running over 3 HCL Traveler Companion User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HCL Traveler Companion Is 79.2/100..


Is HCL Traveler Companion not working? 🚨


HCL Traveler Companion works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with HCL Traveler Companion? Post a Review




Features

Simply install the Companion application, refer to the included Help to configure it to use your existing Traveler server, and upon completion of the configuration steps, you are ready to go! Organizations using MobileIron can even automatically configure Companion.

Organizations using MobileIron to manage their mobile applications can securely access their Traveler server and ensure compliance with the organization's device and mobile application security policies.

HCL Traveler Companion will also allow you to send encrypted mail from your device, and read and respond to other secure messages, such as those marked "do not copy" or containing sensitive attachments.

(Traveler server 11.0.0.0 or greater is recommended to take advantage of all of the available features.) Any problems found with the Traveler Companion application or the Traveler server can be reported through your normal HCL support process.

After entering your Traveler password, the mail will be displayed on your iPhone, iPad, or iPod Touch, and then upon exit will leave no decrypted mail on the device -- ensuring the security of your most sensitive corporate data.

Encrypted mail will appear in your Inbox with only a unique, secure link for the Companion application.

HCL Traveler Companion offers HCL Domino® mail extensions for Domino mail.

Your Traveler server must be running Traveler 9.0.1.3 (or greater) to support this application.

Please note that this application is meant for users who are already using HCL Traveler.

Note: Before using this application, check with your Traveler administrator.

If you want a mobile alternative to reading Domino-encrypted mail on your laptop, then this is the application for you.

Companion supports the MobileIron® mobile device management environment.

Forget to let co-workers know you'll be away on vacation? You can now use Companion to update your Out of Office settings.

All references to Renovations refer to a fictitious company name and are designed for illustration purposes only.

  Customer Service/Support
Developer:
HCL America Inc.