Bodygee Status

Last Updated on 2022-11-09 by BODYGEE AG

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Common Bodygee Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bodygee app on iOS and Android devices. Solve all Bodygee app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bodygee iPhone Issues and Solutions

Bodygee iOS app crashes, not working, errors
Bodygee iOS app network issues
Bodygee on iOS has black/white screen

Bodygee Android App Issues and Solutions

Bodygee has errors/crashing/not working
Bodygee server network connectivity issues
Bodygee has black screen

Bodygee iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bodygee app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bodygee app crashes or not working on Iphone (iOS):

Close and restart the Bodygee app on iPhone
Update Bodygee app to the Latest Version for iOS
Uninstall and reinstall Bodygee iPhone app
Update your iPhone to the latest iOS version

Fix Bodygee on iPhone unable to connect to server/internet connection issues::

To resolve Bodygee network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bodygee black/white screen (blank screen) on iPhone:

Follow the Bodygee iOS app troubleshooting guide Here →

Bodygee Android App Issues and Solutions

Fix Bodygee not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bodygee app issues:

Force Stop the Bodygee App
1. On android, goto "Settings" » click Bodygee app. » click "Force Stop".

Update Bodygee to the latest version on PlayStore

Clear Bodygee App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bodygee app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bodygee.

Fix Bodygee unable to contact server/ Bodygee internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bodygee » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bodygee » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bodygee on android.

Solve Bodygee black/white screens issue on Android:

Follow the Bodygee android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BODYGEE AG, developers of Bodygee.

Verified email

Contact e-Mail: [email protected]

About this app

If you have questions, issues, feedback, or suggestions, please reach out to us at support@this app. com. Happy scanning! - Sharing — Share your 3D body and its progress with anyone!