Video Player app not working? crashes or has problems?

Video Player Status

Published by Ernest Shaw Ltd on 2023-06-13

Access Facebook videos in one place Download our Video Player for Facebook and
Camera Roll with iPhone X support, to play your videos from Facebook, and play
videos found on your device, in our app - therefore keeping all of your video in
one place. The process is simple; to use Video Player for Facebook and Camera
Roll; 1.

I have a problem with Video Player

Are you having issues? Select the issue you are having below and provide feedback to Video Player.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Video Player app

- Cannot forward videos through iMessage, only through a link

- Paid feature to save videos to camera roll did not work for one user

- Some bugs, such as not being able to download a video from a tagged post or having a black screen while playing a video

- Cannot switch back to main Facebook account after signing out to backup account

- Cannot search for pages or connect to Facebook business page

- Cannot view Facebook "Saved Videos" in order from most recent to least recent.

Have a Problem with Video Player for Facebook? Report Issue

Common Video Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Video Player app on iOS and Android devices. Solve all Video Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Video Player iPhone Issues and Solutions

Video Player iOS app crashes, not working, errors
Video Player iOS app network issues
Video Player on iOS has black/white screen

Video Player Android App Issues and Solutions

Video Player has errors/crashing/not working
Video Player server network connectivity issues
Video Player has black screen

Video Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Video Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Video Player app crashes or not working on Iphone (iOS):

Close and restart the Video Player app on iPhone
Update Video Player app to the Latest Version for iOS
Uninstall and reinstall Video Player iPhone app
Update your iPhone to the latest iOS version

Fix Video Player on iPhone unable to connect to server/internet connection issues::

To resolve Video Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Video Player black/white screen (blank screen) on iPhone:

Follow the Video Player iOS app troubleshooting guide Here →

Video Player Android App Issues and Solutions

Fix Video Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Video Player app issues:

Force Stop the Video Player App
1. On android, goto "Settings" » click Video Player app. » click "Force Stop".

Update Video Player to the latest version on PlayStore

Clear Video Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Video Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Video Player.

Fix Video Player unable to contact server/ Video Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Video Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Video Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Video Player on android.

Solve Video Player black/white screens issue on Android:

Follow the Video Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ernest Shaw Ltd, developers of Video Player.

71.43% Contact Match

Developer: Video Downloader - Download Videos - Video Player

E-Mail: [email protected]

Website: Visit Video Player Website

60.61% Contact Match

Developer: Status Save Video and Photo Status Download Studio

E-Mail: [email protected]

Website: Visit Status Save Video and Photo Status Download Studio Website

About this app

Download our Video Player for Facebook and Camera Roll with iPhone X support, to play your videos from Facebook, and play videos found on your device, in our app - therefore keeping all of your video in one place. 2. 3. You can also use VideoPlayer to load videos from your device, into our app, and play them from within VideoPlayer - again, keeping all of your video in one place. Playing videos in our app is free, but to remove the adverts, you will need to make a one off, in app purchase. Comments on our applications are always welcome, so please write to us! Comments on our apps are always welcome, so please write to us!