Are you having issues? Select the issue you are having below and provide feedback to Virtual Assist.
- The app doesn't work well and the user had to resort to the web virtual assistant option.
- The app falsely claims to connect the user with an adjuster in 30 seconds, but the user had to wait for over an hour.
- The app was probably made by a couple of people in a garage and lacks innovation.
- Allstate forces the app on its customers, but it doesn't offer an option to schedule or do an in-person inspection.
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Developer: Allstate Insurance Co.