Get answers faster. Video chat with a service representative at your convenience
– no appointment necessary! Virtual Assist allows you to chat and share video
with representatives.
Are you having issues? Select the issue you are having below and provide feedback to Virtual Assist.
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- The app doesn't work well and the user had to resort to the web virtual assistant option.
- The app falsely claims to connect the user with an adjuster in 30 seconds, but the user had to wait for over an hour.
- The app was probably made by a couple of people in a garage and lacks innovation.
- Allstate forces the app on its customers, but it doesn't offer an option to schedule or do an in-person inspection.
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Complete guide to troubleshoot Virtual Assist app on iOS and Android devices. Solve all Virtual Assist app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Allstate Insurance Company, developers of Virtual Assist.
100% Contact Match
Developer: Allstate Insurance Co.
E-Mail: [email protected]
Website: Visit Virtual Assist Website
75.68% Contact Match
Developer: PTC Inc.
E-Mail: [email protected]
Website: Visit PTC Inc. Website
Virtual Assist allows you to chat and share video with representatives. Video chat with a service representative at your convenience – no appointment necessary! Get answers faster.