Virtual Assist app not working? crashes or has problems?

Virtual Assist Status

Published by on 2024-01-09

Get answers faster. Video chat with a service representative at your convenience
– no appointment necessary! Virtual Assist allows you to chat and share video
with representatives.


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problems reported in the last 24 hours

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Most reported problems

Not working
100.0%


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Common dislikes about Virtual Assist app

- The app doesn't work well and the user had to resort to the web virtual assistant option.

- The app falsely claims to connect the user with an adjuster in 30 seconds, but the user had to wait for over an hour.

- The app was probably made by a couple of people in a garage and lacks innovation.

- Allstate forces the app on its customers, but it doesn't offer an option to schedule or do an in-person inspection.



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Common Virtual Assist Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Allstate Insurance Company, developers of Virtual Assist.


100% Contact Match

Developer: Allstate Insurance Co.

E-Mail: [email protected]

Website: Visit Virtual Assist Website

75.68% Contact Match

Developer: PTC Inc.

E-Mail: [email protected]

Website: Visit PTC Inc. Website



About this app

Virtual Assist allows you to chat and share video with representatives.  Video chat with a service representative at your convenience – no appointment necessary!  Get answers faster. 



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