KiKA Status

Last Updated on 2026-04-21 by KiKA von ARD und ZDF

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Most reported problems

Not working

100.0%

Common KiKA Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve KiKA network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the KiKA App
1. On android, goto Settings » KiKA » click [Force Stop]

Clear KiKA App Cache and Data:
1. On android, goto Settings » Apps » KiKA » Storage » click [Clear Data] option. This clears both data and cache.
2. restart KiKA.

On android, goto Settings » Apps or Manage Apps tab.
Click KiKA » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto KiKA » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch KiKA

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit KiKA-Player Website

Privacy Policy: https://www.kika.de/eltern/footernavi/datenschutz/datenschutzerklaerung106.html

Developer: KiKA Der Kinderkanal von ARD und ZDF

Mar 31, 2026, 06:50 PM
a AndroidOS user from Bochum, Germany reported problems with KiKA : Not working
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