bitFlyer Crypto Exchange Reviews

bitFlyer Crypto Exchange Reviews

Published by on 2024-11-28

🏷️ About: bitFlyer is where the world buys crypto. Easily buy, sell and invest in Bitcoin, Ethereum, Litecoin, Bitcoin Cash and more within minutes on a secure crypto exchange.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
43.3%

😎👌🔥 Positive experience
42.8%

🙄💅🫥 Neutral
13.9%

~ from Justuseapp.com NLP analysis of 236 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Access to large coins such as bitcoin, ethereum, and litecoin

- Free and instant bank transfers via ACH

- User-friendly interface

- Robust security

- Solid trading fees compared to other exchanges

- Licensed in many places in the US, including New York

- Recent UI update has improved the experience

- Helpful customer service

- Business in the US, EU, and Asia



Read 15 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Terrible service, terrible interface

2022-05-21

I’ve uploaded all my relevant identification documents multiple times - drivers license, resident card - and bitFlyer continues to deny me access to buy/sell without any explanation as to why. My address and all my personal information match my IDs, so no reason to reject. Furthermore, I’ve been asked to withdraw all my funds as account will be closed, however, I’m still being assessed a transaction fee (should be waived in my opinion). The fee makes it impossible to withdraw as it’s below the limit. If I’m being forced to withdraw out my balance, however small it is, I should be allowed to withdraw without restrictions. The platform and app are not user/gaijin friendly and the support/customer service is of the poorest quality I’ve ever experienced in Japan. They can keep the measly ¥4000. I will make sure to tell anyone who ask to avoid BitFlyer at all cost. There are plenty of better services out there.

Terrible

2022-06-22

Mechanically malfunctioning the site since February 14 and have never corrected no matter how many times I’d request fir the correction. I must complain this issue to somewhere legally. I know this company has expanding to many other countries and I must notify them as much as possibly. Saddly I was ignored with any reason.

Rip off

2022-07-23

High spread, high transfer fee. If you support decentralization, do more research and don’t use bitFlyer. Just my 2 cents.

Not Good

2022-08-24

The company takes months to move your Bitcoin and Customer Service takes weeks

deposits and withdrawals are very slow go to coinbase

2022-09-25

Deposits and withdrawals are too slow speed it up faster guys you’re a multi million dollar company or ill take my money else where

Not a free commission app

2022-10-26

App charges about 3% in fees when buying and selling crypto so about 6% round trip. Not worth it, keep researching wallets this one is a rip off.

sneaky transaction fee by large spread

2022-11-27

it might be zero fees but when you buy, they inflate the price and when you sell, they cheat you with lower than market price offer. immediate loss of ~$3.33 before you lose more trying to sell later. at least they DO allow transfers of the crypto but that costs .0004btc which is about $22 rn so no thanks! best possible use is for serious hodlers to beat the huge spread. but then there isnt any interest rate being offered to earn on your balance like blockfi does which is a lot better.

My account was frozen after I upload the document and I want to send out

2022-12-28

My account was frozen after I upload the document and I want to send out

Does what it needs to, bad interface

2023-01-29

The service of buying crypto is okay if you use bitflyer lightning, but altcoin prices are always higher when purchasing than the advertised price. The UI is pretty bad, I.e when withdrawing crypto, you are not provided the total amount withdrawable considering the transfer fees (which are unique to each currency).

Eagles focus

2023-03-02

I like bitFlyerCryptoExchange. Would be nice to show the invested amount(s) for each also. Thank you bitFlyer.

Dark mode

2023-03-31

Please... That’s all I ask. 🙏🏼

User friendly

2023-05-02

User friendly and easy to use app. Security is a priority for the company as well. Thanks for the service.

Simple and secure. All i really need

2023-06-02

I’ve been using bitFlyer for some time. They focus on offering the things that investors really need: Access to the large coins (bitcoin, ethereum, litecoin etc), free and instant bank transfers via ACH, a user friendly interface, and robust security. Their trading fees are pretty solid compred to other exchanges as well.

It took me a while to find a legit exchange with so many scams out there. They’re licensed almost everywhere in the US including new york, so that was a good sign. No major complaints so far. Looking forward to more features

New update!

2023-07-04

I made a review of bitFlyerCryptoExchange a few months back suggesting a few changes in their UI, after the most recent update, I have to say you got it!
bitFlyerCryptoExchange has not disappointed and I’m happy to see an improvement in the experience I have with it. Coins are easier to track, I can hide my holdings in case someone around me wants to peep in, and the overall feeling of it is much better.
Great improvement!

Solid customer service, easy to use

2023-08-04

I had some trouble linking my bank account but the customer service was really helpful. Company is solid with business in US, EU and Asia. Happy to have chosen them!



Is bitFlyer Crypto Exchange Safe? 🤗🙏


Yes. bitFlyer Crypto Exchange is very safe to use. This is based on our NLP (Natural language processing) analysis of over 236 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for bitFlyer Crypto Exchange Is 49.7/100.


Is bitFlyer Crypto Exchange Legit? 💯


Yes. bitFlyer Crypto Exchange is a totally legit app. This conclusion was arrived at by running over 236 bitFlyer Crypto Exchange User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for bitFlyer Crypto Exchange Is 65.8/100..


Is bitFlyer Crypto Exchange not working? 🚨


bitFlyer Crypto Exchange works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with bitFlyer Crypto Exchange? Post a Review




Features

・If, due to changes in the external environment or other factors, bitFlyer is unable to continue doing business, customer assets will be processed in accordance with all applicable laws and ordinances, but there is a possibility that customers’ deposited fiat and/or cryptocurrency may be impossible to return.

bitFlyer is the first platform in the world licensed to operate in the US (48 states and territories, including New York), Japan (under the Japanese Financial Services Agency), and the European Union (with the CSSF License).

See real-time price data for bitcoin and other cryptocurrencies, get notified about market movements, and access the latest crypto news in the market, all without leaving the app.

Easily buy, sell and invest in Bitcoin, Ethereum, Litecoin, Bitcoin Cash and more within minutes on a secure crypto exchange.

We store 100% of customer assets in cold storage and ensure the safety of your funds with state-of-the-art security features including Multisig, 2FA, Installation of web application firewall (WAF), encryption of customer information, asset segregation and more.

We were the first crypto exchange licensed to operate in the United States, Japan, and Europe.

・If the private keys or passwords used in electronic authentication are lost, you may completely lose access to the corresponding cryptocurrency and its value may be lost.

Since 2014, bitFlyer has been trusted by millions across the globe as a secure avenue to easily buy and sell cryptocurrency.

bitFlyer makes it easy for you to know how your crypto portfolio is doing.

Creating an account takes minutes and is totally free! You can buy crypto today with as little as $1 and schedule daily, weekly, monthly, and semi-monthly investments with Recurring Buy.

・Since there are risks associated with the structure of cryptocurrencies, please read and fully understand our Written Explanation and make trades based on your own judgement and at your responsibility.

If any major problems occur in the process of a transfer, the cryptocurrency may disappear and its value may be lost.

bitFlyer is where the world buys crypto.

bitFlyer makes sending and receiving cryptocurrencies effortless.

  Customer Service/Support
Developer:
bitFlyer, Inc.

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