Contact Verint WorkView Support
Company Name: Verint
About: Verint WorkView enables employees to enjoy the benefits of the Verint Customer
Engagement Optimization suite while being mobile. The app is a unified extension
of the core solution.
Verint WorkView Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Verint
Verified email ✔✔
E-Mail: feedback-m@verint.com
Website: 🌍 Visit Verint WorkView Website
Privacy Policy: https://www.verint.com/our-company/legal-documents/privacy-policy/
Developer: Verint Systems Inc.
3 Most reported problems 😔💔
Worst app ever and not exaggerating
by Jscairono
I would be embarrassed to be the creator of this app knowing how useless it is! Seriously, take the time to read the negative reviews and then fix this garbage.
It never works properly. It is 100% guaranteed to freeze every single time you use it, and it’s almost always when you’re in a time crunch and need to be quick. Too many businesses rely on this app for it to be this useless! And who thought it was a good idea to have the spinning wheels for the times? This isn’t The Price is Right! Let us type the times in. The majority of the time, it changes the time anyway when you try to spin and select it. Also, please make it to where it’s not selected automatically for “all day” or at least move it away from the button to submit. Several times I’ve accidentally hit it because they are so close and had it give me all day PTO which wipes out all my other selections, and if they are no longer available, I have to call and get it fixed. So many things needs to be changed about this app to make it functional and user friendly.
Fix the log in issues
by Sjeandub
This app is awful. My workplace demands that we use this app for call offs. Every single time I’ve had to use it, it tells me it’s been too long and to re-enter my credentials. Which, fine, okay, no problem. You’d think. But every time I try to log in, I get an error telling me my credentials are incorrect. I’ll re-enter several times before frustration kicks in. This is supposed to be convenient and easy but has yet to be a pleasant experience. I usually end up calling my boss directly (which we are not supposed to do) to let them know I’m not coming in. Thankfully my boss is really cool and I don’t call off very often, otherwise I could be in trouble for no call/no show.
Terrible app
by Iamabouttogetintrouble
This app is one of the worst apps I’ve ever used in my life. Too many businesses rely on Verint for the functionality to be so low quality. Anytime I’m away from my desk and I need to submit a time off request, it can literally take about 15 minutes. The app is always signing me out and then when I try to log back in, it will not connect to the server and it tells me my credentials are incorrect. If I didn’t have an understanding employer, I could get in a lot of trouble for a no call/no show because I cannot get into the app to call out! Terrible app.
Have a Problem with Verint WorkView? Report Issue
Why should I report an Issue with Verint WorkView?
- Pulling issues faced by users like you is a good way to draw attention of Verint WorkView to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Verint WorkView customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Verint WorkView.
