PowerSchool Learning Status

Last Updated on 2018-05-31 by PowerSchool Group LLC

I have a problem with PowerSchool Learning

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User reports:
No current problems

- App crashes often and needs to be upgraded for remote learning

- Users are frequently signed out and have to sign back in to access class pages

- Slow to access and navigate class pages

- Issues with turning in assignments and loading documents or pictures

- Login issues and difficulty accessing all classes

- App design is poor and loads web version of class pages in a browser window

- Instructions are unclear and confusing for some users

Sue Bavol 2022-09-08

Several parents from our school can only see certain classes on their app. Can you help

Showing 1-1 of 1 reported issues:

Common PowerSchool Learning Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve PowerSchool Learning network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the PowerSchool Learning App
1. On android, goto Settings » PowerSchool Learning » click [Force Stop]

Clear PowerSchool Learning App Cache and Data:
1. On android, goto Settings » Apps » PowerSchool Learning » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PowerSchool Learning.

On android, goto Settings » Apps or Manage Apps tab.
Click PowerSchool Learning » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PowerSchool Learning » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PowerSchool Learning