Contact 98point6

Contact 98point6 Support


Company Name:

About: 98point6 combines deep technology with the expertise of board-certified physicians to provide
text-based primary care anytime, anywhere.

Headquarters: Seattle, Washington, United States.



98point6 Customer Service 👿🤬😡😠💢😤

98point6 Contact Information

Listed below are our top recommendations on how to get in contact with 98point6. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 98point6. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 98point6 Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit 98point6 Website

Privacy Policy: https://www.98point6.com/legal-android/#privacy

Developer: 98point6 Inc.


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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

SUCH A JOKE!

2022-04-28

by Not Happy With AdvancedMD

Used 98point6 because it was recommended by my employer as a quick, easy option to receive care for minor illnesses. I ended up with a D.O. that couldn’t even diagnose a simple skin infection! She told me to go to the emergency room! I was told by my insurance company to use this app for minor issues and was referred to the most expensive, worst possible place, especially during a pandemic!!! Isn’t that the point of this app??? Easy access to care for minor issues??? I ended up contacting another app, sent the same pictures and was prescribed the antibiotics I needed. The “doctor” I saw was incompetent to say the least. I will NOT be using this app again! A total waste of an hour...

Response to developer: I see the developer responses are as incompetent as their providers, LOL! They are either lying to protect their image, or really as disorganized and ignorant as they appear to be... No, developer response person, I DEFINITELY used the 98point6 app! Please don’t try to insult my intelligence or yours by trying to discredit me because “doctors” on your platform are incompetent. I’ve never used AdvancedMD for care, I didn’t even know that was an option, but thanks for giving me an alternative to the crappy 98POINT6 app that I can use in the future.

Waste of Time and Money

2022-05-05

by Kitty Kibbles

The doctor’s on this service are extremely condescending. They also apparently can only treat any illnesses or infections once, so you’re paying $120 a year plus a $1 a visit to receive absolutely no help. My most recent visit, I wasn’t even looking for a prescription or treatment. I sent details and pictures of the area of concern and all I wanted was advice on whether or not I needed to be seen in person. The doctor rudely told me that he couldn’t help because I was treated for the same thing 7 months ago. He said to continue to do the things I was already doing to treat the problem. No other advice given. Turns out I have a massive infection in my lymph node and needed to be out on antibiotics immediately. No testing done at urgent care, I was simply diagnosed by my symptoms and the doctor looking at the are. Same I provided to the DR in this service. What is the point of this service if they can’t actually treat or diagnose you.

Signed up & mislead same day

2022-05-12

by ItsSchecky

I needed a 3-day gap prescription of medication, requiring a televisit & submitting my prescription to the pharmacy. After downloading & signing-up for the “98point6” membership, the app was stuck where it required my profile to contain a pharmacy. I searched for support and left 2-messages, at non-human alternatives, unable to start a session because the app doesn’t allow you to progress until your profile contains your pharmacy preference. 4-hours later, miraculously, the app let me choose a pharmacy. From there I submitted my medical issue. The doctor was very kind and supportive but couldn’t help me a bit because not only could she NOT prescribe scheduled medicines by a required tele-visit, she couldn’t submit the prescription to a pharmacy without an approval to submit electronically. I wasted the entire time and effort from the beginning moment I believed this app was a solution. PROCEED WITH CAUTION; READ EVERYTHING; I DID AND SEE WHERE I LANDED?


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Why should I report an Issue with 98point6?

  1. Pulling issues faced by users like you is a good way to draw attention of 98point6 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a 98point6 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 98point6.


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