Contact My6 Support

by DEE-rO

From a guest & a franchisee perspective the app isn’t helpful at all. App doesn’t load information properly. I looked up my property on the app & all Motel 6 properties in my town were sold out...not possible! I went online via Safari & it shows all Motel 6 properties in town were available like it should’ve on app. I understand website is a bigger platform than iOS app, but Apple’s consumer base isn’t small by any means either. As I am REQIRED to maintain brand standards at ALL TIMES, failing to maintain standards results in financial penalties towards us franchisees. I expect the same REQUIREMENTS from G6 iOS app team as well, especially when their app is available ALL(millions - billions?) of Apple’s consumers, whereas I’m in 1 location & visible to the people they’re trying to search for my location.

I hope this helps you all realize the importance of this app to be at its peak AT ALL TIMES. I’ve been waiting since 2018 for you guys to fix the old bugs.

Thank you.

by 100 Traveler 100

Greetings! I just downloaded this app maybe an hour ago. However, I'm unable to log in with my credentials. No prob logging in on my laptop via the full website but not able to on the app. It's stating that my email address and password is incorrect which it isn't as I can log in via the website immediately. Thank you in advance for reading the reviews and adjusting the app accordingly. Have a great day!

by Shaq6565

I booked a room tonight in motel 6 ^ everything was good till we checked the room it was dirty awful checked the bathroom towels it had hair on them very awful, so i went to the receptionist to complain and would have him either refund me the money or switch me with another room he the worst thing was he called me a liar and and started yelling and cancelled my booking and told me to go get my money back from wherever i booked it from