Contact GIG Mobility

Contact GIG Mobility Support


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About: The official mobile application of GIGM.com.



GIG Mobility Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of G.I.G MOBILITY LIMITED



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GIG Mobility Website

Privacy Policy: https://gigm.com/Privacy-Policy

Developer: GIG Mobility





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3 Most reported problems 😔💔

4.4 out of 5

Disappointing

2025-03-07

by Cynthia Eddy

I downloaded this app to book a trip. For over 48 hours i kept trying to book and pay it was not possible. I called the customer service twice over the days and they only said the IT is on it. If the IT is on it, the problem should be resolved by now.

I felt like the app is a trick to get it downloaded with it being of no use to the customers.

Why are the payment options not working both in the app and in the desktop. Or is this a strategy/ploy to make the customers cue in the bus station struggling for a ticket in high price this Christmas season.??? Just one of the extra exploitation transport companies impose on helpless customers waiting to travel for the holiday to see their loved ones. It’s just a disappointing plot though. It’s very disappointing to see this, let alone from GIGM.

You guys are the worse!!!!

2025-03-08

by Softvibes7

Your service is literally the worse and the fact that it’s hard to even talk or chat with an agent makes it horrible, My wife has been on the road since morning , first problem was that the bus arrived late. Now the bus is at onitsha and it’s bad, Your driver just kept making unnecessary stops and that’s really terrible, I want my wife back home , safe and sound !!!!! Please contact your driver and get your workers to put their hands to work. This is realllyyyy terrible!!!!! You guys are the worse everrrrrr . Better start delivering food , that’ll be better

App is Thrash

2025-03-09

by Giddy__

I booked a bus through the online booking, the money was debited from my account but I was sent a mail that the booking was unsuccessful. I went to my bank to seek for a refund of my money and was told that the money was sent successfully and that I should contact the GIGM customers service. I went to the customer service and I was to to write a mail to an email address given to by the customer service attendant. 5 days gone already and my money has not been refunded, no reply. Even to customer care numbers to call are all rubbish. Stay clear from this app. 👎👎👎




Have a Problem with GIG Mobility? Report Issue




Why should I report an Issue with GIG Mobility?

  1. Pulling issues faced by users like you is a good way to draw attention of GIG Mobility to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GIG Mobility customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GIG Mobility.


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