Company Name: G.I.G MOBILITY LIMITED
About: The official mobile application of GIGM.com.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of G.I.G MOBILITY LIMITED
E-Mail: [email protected]
Website: 🌍 Visit GIG Mobility Website
Privacy Policy: https://gigm.com/Privacy-Policy
Developer: GIG Mobility
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by Cynthia Eddy
I downloaded this app to book a trip. For over 48 hours i kept trying to book and pay it was not possible. I called the customer service twice over the days and they only said the IT is on it. If the IT is on it, the problem should be resolved by now.
I felt like the app is a trick to get it downloaded with it being of no use to the customers.
Why are the payment options not working both in the app and in the desktop. Or is this a strategy/ploy to make the customers cue in the bus station struggling for a ticket in high price this Christmas season.??? Just one of the extra exploitation transport companies impose on helpless customers waiting to travel for the holiday to see their loved ones. It’s just a disappointing plot though. It’s very disappointing to see this, let alone from GIGM.
by Softvibes7
Your service is literally the worse and the fact that it’s hard to even talk or chat with an agent makes it horrible, My wife has been on the road since morning , first problem was that the bus arrived late. Now the bus is at onitsha and it’s bad, Your driver just kept making unnecessary stops and that’s really terrible, I want my wife back home , safe and sound !!!!! Please contact your driver and get your workers to put their hands to work. This is realllyyyy terrible!!!!! You guys are the worse everrrrrr . Better start delivering food , that’ll be better
by Giddy__
I booked a bus through the online booking, the money was debited from my account but I was sent a mail that the booking was unsuccessful. I went to my bank to seek for a refund of my money and was told that the money was sent successfully and that I should contact the GIGM customers service. I went to the customer service and I was to to write a mail to an email address given to by the customer service attendant. 5 days gone already and my money has not been refunded, no reply. Even to customer care numbers to call are all rubbish. Stay clear from this app. 👎👎👎