Contact EufyLife Support
Company Name: Power Mobile Life LLC
About: The EufyLife app is dedicated to improving your health. We’ve blended
technology and convenience into an easy-to-use app that automatically syncs your
health data.
EufyLife Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with EufyLife. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EufyLife. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Read 3 Customer Service Reviews 😭😔💔
These charts are terrible
by Videoalex
The scale gets bad measurements for things like body fat sometimes, and it charts it out on terrible charts that have no scale to the axises-weigh yourself on may 3 and on December 3 and then again on December 5? Those three data points will all be next to each other. If your weight fluctuates .1 pounds in that time you might have a giant spike for that.
The scale is unreliable in on getting at least body fat-sometimes it reports I’m suddenly 60% body fat-and it does that for other members of the house. If that’s not reliable, what can I trust about it? What is this scales’ selling features? What are it’s core functions? Because it is unreliable as device and because the data it reports-even if it were reliable-is worthless in the app, I give this 1 star-and that’s because at least it reports this bad data to Apple HealthKit, which does report the data on much easier-to-read charts.
Apple Health Syncing Issues
by ChrisBen.
The app and smart scale I use synced the data to Apple health for the first couple of months of using the device; at one point it stopped recording the measurements in Apple health.
When I contacted EufyLife representatives, they said it was a backend issue and all they recommended was to wait for their servers to sync.
I reached out again for an export of my personal health data, and unlike other smart devices, they do not allow you to reclaim your data that they have recorded. Do not utilize this app if you need a reliable and trustworthy option to record health data.
Requires a remote account
by Ossmkitty
You can’t use the app without having a EufyLife account. You can’t even get past the splash screen without signing up. But I don’t want a remote account. I don’t want my data leaving my device. Why can’t I use my new scale without creating a remote account? I bought the scale specifically because it was advertised as using just Bluetooth and not needing a remote server connection; apparently that was a lie.
Doesn’t even offer Sign In With Apple, so you have to give them a real email address.
Incredibly disappointed.
Have a Problem with EufyLife? Report Issue
Why should I report an Issue with EufyLife?
- Pulling issues faced by users like you is a good way to draw attention of EufyLife to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EufyLife customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EufyLife.
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