Contact Transparency Support
Published by AMZN Mobile LLC on 2023-06-27 About: The Transparency app allows you to scan enrolled products to verify their
authenticity. Some participating products may also display additional
information such as videos, promotions, or the product’s manufacturing date or
location.
How to Contact Transparency Customer Service/Support
Listed below are our top recommendations on how to get in contact with Transparency -. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Transparency -. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AMZN Mobile LLC
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Developer: Amazon Mobile LLC
E-Mail: [email protected]
Website: Visit Transparency Website
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Reported Issues: 3 Comments
By leighadams9
Not useful at all
Waste of time. All it provides is a photo and dimensions of the product. It would have been halfway helpful if it gave production location details like some of the other reviewers experienced, or even the company/manufacturer name. Reviewers have commented that the value lies in being able to confirm authenticity. Those experiences seem limited as the majority, including myself, seem to have received barely any information. Save your time and go right past this app.
By mhcarlos
Serves the product’s creator, not the user
You shouldn’t download and use this. All it does is tell you that your product was made in China or wherever . The problem is it requests to access to your location (just say no) and your location is harvested as data. That’s useful for the people who made the product but not to you.
By nan kongju
Does not verify authenticity
So what’s to prevent someone from copying the copier and slapping it on their product? I got a box of fake masks. They started on the box not ASTM level 2 and had a misspelled website printed on the box. But when I scanned the sticker with the app - it assured me the product was a genuine item with ASTM level 2 protection despite the item itself contradicting that. 🤦♀️
Have a Problem with Transparency -? Report Issue
Leave a comment:
Why should I report an Issue with Transparency -?
- Pulling issues faced by users like you is a good way to draw attention of Transparency - to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Transparency - customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Transparency -.
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